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Picsart app reviews: what users complain about
We ran AppGripe on 300 of the most recent public App Store reviews of Picsart AI Photo Editor, Video (Photo & video, by PicsArt, Inc.) from 2 storefronts, dated 2026-05-25 to 2026-10-22. Average rating in this sample: 3.01★. Its all-time US App Store rating is 4.7★ from 1.2M ratings. 164 reviews contained a complaint; the biggest theme was pricing / subscription (54%).
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Complaint categories
| Category | Reviews | Share of complaints | Avg severity (0–3) |
|---|---|---|---|
| Pricing / subscription | 88 | 54% | 2.3 |
| Bugs | 72 | 44% | 2.2 |
| Feature requests | 70 | 43% | 2.2 |
| UX / design | 39 | 24% | 2.4 |
| Ads | 9 | 5% | 2.5 |
| Performance | 7 | 4% | 2.5 |
| Crashes / freezes | 5 | 3% | 2.5 |
A review can count in several categories, so shares add up to more than 100%. Severity is the AI's estimate of how bad the problem is for the user.
Top issues, ranked by reviews × severity
- Soften the redesign backlash: 83 complaining reviews, avg severity 2.3/3. What to do: Explain the change in-app, restore the most-missed option, or offer a setting for the old behaviour.
“I hate the new. I is wanted to play it one more time for the baddie peppas and more guess what there not there anymore thanks a lot .” (1★, v30.9.2, US) - Improve content quality: 68 complaining reviews, avg severity 2.2/3. What to do: Review the content areas users name; add a "report a problem" button on content.
“Ive used Picsart for years, but now I can’t see ANY user made content. All I can see now is their horrible plus stickers that literally no one wants to use. Do better.” (1★, v30.9.2, US) - Justify or adjust the price: 62 complaining reviews, avg severity 2.4/3. What to do: Test a cheaper tier, annual discount or one-time purchase; show what paid users get.
“They say that it’s free but it costs a lot of money it scammed my grandpa we almost had to pay 100$ but my grandpa had to lock his card and I’m so angry I’m literally grounded 😒☹️😢🤬🤬🤬🤬😡😡😡” (1★, v30.1.3, CA) - Ease paywall pressure: 61 complaining reviews, avg severity 2.3/3. What to do: Keep core features usable for free users or explain clearly what is paid; show the paywall less often.
“basic features like retouching & blemish-fixing that were once free are now locked behind a paywall. disappointing.” (1★, v30.1.3, CA) - Ship the most requested feature: 31 complaining reviews, avg severity 2.2/3. What to do: Read the quotes below for the exact request; consider a public roadmap.
“I’ve been using Picsart for the past 2 years, and it hasn’t changed nor upgraded or UP-dated. And I used Picsart to make funny pfps, memes, or even just for fun. But there is no more of baddie clothes, or baddie nails, or skincare, I use those for my glow up v…” (1★, v30.9.2, US) - Make trials and renewals transparent: 24 complaining reviews, avg severity 2.2/3. What to do: Show the renewal date and price before the trial ends; link to cancellation. Surprise charges drive 1-star reviews and refunds.
“I got charged an annual subscription even though I cancelled the free trial and now they won’t send me my money back. I used to love this app, but not now so I’m giving it one star” (1★, v30.9.2, CA)
Rating by app version (newest first)
| Version | Reviews | Avg stars | Share with a complaint |
|---|---|---|---|
| 30.9.2 | 174 | 2.8 | 66% |
| 30.9.1 | 5 | 3.0 | 60% |
| 30.8.2 | 5 | 2.4 | 60% |
| 30.7.2 | 6 | 3.5 | 33% |
| 30.7.1 | 6 | 2.3 | 67% |
| 30.6.2 | 14 | 3.8 | 29% |
Versions with fewer than 3 reviews in the sample are left out.
FAQ
What do users complain about most in Picsart?
In 300 recent App Store reviews (2026-05-25 to 2026-10-22), the most common complaint theme was pricing / subscription (54% of complaining reviews), and the top specific issue was “soften the redesign backlash” (83 reviews).
How many Picsart reviews are negative?
164 of 300 recent reviews (55%) contained a complaint. Average rating in this sample: 3.01★. Its all-time US App Store rating is 4.7★ from 1.2M ratings.
Can I get the same report for my own app?
Yes. Paste your App Store or Google Play link at revunda.xyz/apps/ and you get the full PDF (up to 300 recent reviews, 7 categories, 18 specific issues, version trend, 10 ranked fixes) within 24–48 hours. A free mini check shows the top 3 themes in seconds.
How to read this
Apple's public feed only shows recent reviews, so this is a snapshot of the last weeks or months, not the app's full history. Popular apps attract complaints in proportion to their size; the useful part is which issues repeat. Generated 22 October 2026. We have no relationship with PicsArt, Inc..
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