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Lose It! app reviews: what users complain about

We ran AppGripe on 300 of the most recent public App Store reviews of Lose It! – Calorie Counter (Nutrition, by FitNow) from 3 storefronts, dated 2026-01-13 to 2026-10-22. Average rating in this sample: 3.23★. Its all-time US App Store rating is 4.8★ from 782K ratings. 146 reviews contained a complaint; the biggest theme was pricing / subscription (62%).

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Complaint categories

CategoryReviewsShare of complaintsAvg severity (0–3)
Pricing / subscription9162%2.3
Feature requests5840%2.2
Bugs4329%2.3
UX / design3927%2.3
Ads2316%2.1
Performance107%2.3
Crashes / freezes64%2.6

A review can count in several categories, so shares add up to more than 100%. Severity is the AI's estimate of how bad the problem is for the user.

Top issues, ranked by reviews × severity

  1. Soften the redesign backlash: 55 complaining reviews, avg severity 2.3/3. What to do: Explain the change in-app, restore the most-missed option, or offer a setting for the old behaviour.
    “I hate the new user interface where it only shows 3 macros at the top where we use to be able to scroll and see all numbers as well as a detailed calendar of each. I will be looking for a new app once my subscription is over. Glad I didn’t waste my money on a…” (1★, v18.1.700, CA)
  2. Justify or adjust the price: 55 complaining reviews, avg severity 2.2/3. What to do: Test a cheaper tier, annual discount or one-time purchase; show what paid users get.
    “I intially paid for a subscription in 2023 when it cost $27.99 for a year. I recently came back to this app, only to realize they increased the yearly subscription to $107.99! Thats almost 4 times the price it initially was with no new noticeable differences i…” (1★, v18.2.200, CA)
  3. Ease paywall pressure: 45 complaining reviews, avg severity 2.3/3. What to do: Keep core features usable for free users or explain clearly what is paid; show the paywall less often.
    “It’s good so far, just wish I could subscribe for a premium monthly subscription and not a year long one, as I won’t be doing that - so sadly most of the good features are stuck behind a paywall” (3★, v18.4.202, GB)
  4. Ship the most requested feature: 25 complaining reviews, avg severity 2.1/3. What to do: Read the quotes below for the exact request; consider a public roadmap.
    “Hello, love the app but I’m trying to track my calories to gain weight and muscle but there’s no options for this, just maintaining or losing weight. Switching between periods of gaining weight to losing weight is very common and everything else in your app…” (1★, v18.3.401, CA)
  5. Improve content quality: 24 complaining reviews, avg severity 2.0/3. What to do: Review the content areas users name; add a "report a problem" button on content.
    “If you look closely at the totals on the daily journal, the values are miscalculated. Some days the protein will be undercounted. Today, fibre is over counted by 10. This is simple math. How could that go wrong? What else could be wrong?” (2★, v18.5.600, CA)
  6. Simplify navigation: 23 complaining reviews, avg severity 2.1/3. What to do: Run a quick usability test on the screens users mention; remove extra taps and pop-ups.
    “There have been a number of changes recently that I think have made it more difficult to use. The ‘done logging’ button is no longer at the very bottom but lost half way down the page, you have to scroll up and down to find it. Now you have made the food list…” (3★, v18.1.700, GB)

Rating by app version (newest first)

VersionReviewsAvg starsShare with a complaint
18.5.600263.638%
18.5.403183.739%
18.5.402123.833%
18.5.40063.033%
18.5.30134.70%

Versions with fewer than 3 reviews in the sample are left out.

FAQ

What do users complain about most in Lose It!?

In 300 recent App Store reviews (2026-01-13 to 2026-10-22), the most common complaint theme was pricing / subscription (62% of complaining reviews), and the top specific issue was “soften the redesign backlash” (55 reviews).

How many Lose It! reviews are negative?

146 of 300 recent reviews (49%) contained a complaint. Average rating in this sample: 3.23★. Its all-time US App Store rating is 4.8★ from 782K ratings.

Can I get the same report for my own app?

Yes. Paste your App Store or Google Play link at revunda.xyz/apps/ and you get the full PDF (up to 300 recent reviews, 7 categories, 18 specific issues, version trend, 10 ranked fixes) within 24–48 hours. A free mini check shows the top 3 themes in seconds.

How to read this

Apple's public feed only shows recent reviews, so this is a snapshot of the last weeks or months, not the app's full history. Popular apps attract complaints in proportion to their size; the useful part is which issues repeat. Generated 22 October 2026. We have no relationship with FitNow.

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