GasBuddy reviews: what App Store users complain about
We read the 300 most recent App Store reviews of GasBuddy: Find & Pay for Gas (by GasBuddy Organization Inc) from 2 storefronts, dated 14 May 2026 to 22 October 2026. Average rating in this sample: 2.00★. All-time App Store rating: 4.7★ from 448k ratings. 251 reviews (84%) gave 1–3 stars.
Star ratings in this sample
| Stars | Reviews | Share |
|---|---|---|
| 5★ | 31 | 10% |
| 4★ | 18 | 6% |
| 3★ | 49 | 16% |
| 2★ | 25 | 8% |
| 1★ | 177 | 59% |
Rating by month
| Month | Reviews | Avg stars | 1–3★ share |
|---|---|---|---|
| October 2026 | 36 | 2.31★ | 81% |
| September 2026 | 77 | 1.73★ | 88% |
| August 2026 | 54 | 2.35★ | 74% |
| July 2026 | 48 | 2.06★ | 88% |
| June 2026 | 48 | 2.08★ | 77% |
| May 2026 | 37 | 1.59★ | 95% |
What 1–3★ reviews mention
251 English-language 1–3★ reviews in the sample (US, UK, Canada, Australia and India storefronts), matched against fixed keyword lists per theme.
| Theme | Reviews mentioning it | Share of 1–3★ reviews |
|---|---|---|
| Pricing / subscription | 130 | 52% |
| Bugs | 50 | 20% |
| Feature requests | 26 | 10% |
| Ads | 25 | 10% |
| UX / design | 13 | 5% |
| Crashes / freezes | 9 | 4% |
| Performance | 4 | 2% |
A review can mention several themes.
Most-mentioned issues
- Fix login / account access: 31 of 251 1–3★ reviews. What to do: Audit the sign-in flow (SSO, password reset, verification emails) on the latest version; add clear error messages.
“Used to be a great app. Now, it’s impossible to even get logged in. It auto logged me out, and each time I try to get a verification code emailed to me, the emails never come through (even check my junk/spam). Can’t take advantage of the savings anymore. Pretty disappointing.” (1★, v702.2.26371, 2026-05-21, US) - Answer support requests: 31 of 251 1–3★ reviews. What to do: Add an in-app contact option and reply to these App Store reviews; Apple lets developers respond publicly.
“I changed my bank and forgot to change it in this app. I got an email to update my info and that same day I tried to do so and my account was locked. Tried to contact them and their AI is worthless. Emailed support and no response. They are not worth the minimal discount.” (1★, v702.7.26882, 2026-10-07, US) - Improve content quality: 26 of 251 1–3★ reviews. What to do: Review the content areas users name; add a "report a problem" button on content.
“I regularly see reported prices that are VASTLY higher than what it actually is, with the problematic price having been reported within the past couple hours. And often when incorrect them, I check later and see the same user has changed it back. My suspicion is that, thanks fo…” (1★, v702.2.26371, 2026-06-30, CA) - Reduce ad frequency and length: 24 of 251 1–3★ reviews. What to do: Cap ads per session, avoid unskippable video, and never show ads in the middle of a core task.
“Inside the app you don’t need to sign up to use gas finder, but if you want to earn rewards you need to sign up. I went to sign up and clicked an ad that said Sign Up Here. Well it was a phishing site and took my bank card info and my name and email. Luckily I caught it quick but…” (1★, v702.1.26272, 2026-05-17, US) - Justify or adjust the price: 17 of 251 1–3★ reviews. What to do: Test a cheaper tier, annual discount or one-time purchase; show what paid users get.
“This app and company aren’t worth the hassle. Savings aren’t even as good as the worst gas rewards cards. They take days to weeks to finally debit the money from your account. They offer special savings at different stations randomly but when you go to use them it says you wer…” (1★, v702.6.26790, 2026-09-18, US) - Ship the most requested feature: 12 of 251 1–3★ reviews. What to do: Read the quotes below for the exact request; consider a public roadmap.
“1. Ability to filter out old/expired prices. In many cases the prices have been over a day old and are no longer meaningful, and just too time wasting to sift through each stations. Can we have the ability to filter stations by the age of reported prices (eg. Only show prices les…” (2★, v702.2.26371, 2026-06-17, US)
Rating by app version
| Version | Reviews | Avg stars | 1–3★ share |
|---|---|---|---|
| 702.8.26903 | 28 | 2.07★ | 86% |
| 702.7.26882 | 8 | 3.12★ | 62% |
| 702.6.26790 | 60 | 1.57★ | 92% |
| 702.5.26668 | 73 | 2.34★ | 75% |
| 702.4.26642 | 17 | 2.12★ | 88% |
| 702.4.26628 | 12 | 2.00★ | 83% |
Versions with fewer than 5 reviews in the sample are left out.
Is GasBuddy your app?
The full report reads up to ~300 of the latest public App Store reviews, classifies them into 7 themes and 18 specific issues, and ranks the 10 fixes that would move your rating most. PDF by email within 24–48 h.
Full App Store report €49 €19 Free check
Launch prices until 30 Nov 2026 or the first 20 orders (then €49).
Method and limits
Reviews were collected once from Apple's public customer-reviews feed (most recent first, 2 storefronts merged, up to 300 reviews). Star, month and version figures are plain counts of that sample. Theme and issue figures come from fixed keyword patterns (for example “subscription”, “charged”, “refund” for pricing) run on English-language 1–3★ reviews only; a keyword match is not a judgement of the review, so check the quotes. The paid report classifies every review with an AI model into 7 themes and 18 issues with severity. This is a snapshot of recent reviews, not the app's full history. Generated 24 October 2026. Not affiliated with GasBuddy Organization Inc or Apple.
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FAQ
What do GasBuddy users complain about most?
In 251 English-language 1–3★ App Store reviews from 2026-05-14 to 2026-10-22, the most-mentioned theme was pricing / subscription (52%) and the most-mentioned issue was “fix login / account access” (31 reviews).
How many GasBuddy App Store reviews are negative?
251 of 300 recent reviews (84%) gave 1–3 stars. Average rating in this sample: 2.00★.