Argos reviews: what App Store users complain about
We read the 300 most recent App Store reviews of Argos - Shop Tech, Toys & More (by Argos Ltd.) from 1 storefronts, dated 3 June 2026 to 22 October 2026. Average rating in this sample: 2.95★. All-time App Store rating: 4.8★ from 632k ratings. 164 reviews (55%) gave 1–3 stars.
Star ratings in this sample
| Stars | Reviews | Share |
|---|---|---|
| 5★ | 127 | 42% |
| 4★ | 9 | 3% |
| 3★ | 16 | 5% |
| 2★ | 18 | 6% |
| 1★ | 130 | 43% |
Rating by month
| Month | Reviews | Avg stars | 1–3★ share |
|---|---|---|---|
| October 2026 | 46 | 3.46★ | 43% |
| September 2026 | 49 | 2.39★ | 69% |
| August 2026 | 57 | 2.88★ | 53% |
| July 2026 | 64 | 3.09★ | 52% |
| June 2026 | 84 | 2.94★ | 56% |
What 1–3★ reviews mention
164 English-language 1–3★ reviews in the sample (UK and Ireland storefronts), matched against fixed keyword lists per theme.
| Theme | Reviews mentioning it | Share of 1–3★ reviews |
|---|---|---|
| Pricing / subscription | 73 | 45% |
| Bugs | 66 | 40% |
| Feature requests | 17 | 10% |
| UX / design | 17 | 10% |
| Performance | 9 | 5% |
| Crashes / freezes | 6 | 4% |
| Ads | 3 | 2% |
A review can mention several themes.
Most-mentioned issues
- Fix login / account access: 41 of 164 1–3★ reviews. What to do: Audit the sign-in flow (SSO, password reset, verification emails) on the latest version; add clear error messages.
“Don’t know what happening with this web site since it’s been taken over, saved passwords and having to change them all the time it’s so confusing and once I’ve paid my account I will take my custom elsewhere it’s taken me a hour to order some thing what concerns me if I have this…” (1★, v5.57.2, 2026-07-25, GB) - Make trials and renewals transparent: 16 of 164 1–3★ reviews. What to do: Show the renewal date and price before the trial ends; link to cancellation. Surprise charges drive 1-star reviews and refunds.
“Orders cancelled but refund not issued. Not great functionality there” (1★, v5.61.1, 2026-09-17, GB) - Answer support requests: 12 of 164 1–3★ reviews. What to do: Add an in-app contact option and reply to these App Store reviews; Apple lets developers respond publicly.
“Unfortunately, Apple Pay doesn’t work in the app. I tried several times using two different cards, but the payment would not go through. I then tried to report the problem. The Facebook Messenger option failed to send message (twice), the chatbot could not answer questions about…” (1★, v5.56.0, 2026-07-03, GB) - Stop data / progress loss: 11 of 164 1–3★ reviews. What to do: Reproduce sync and restore paths; add server-side backup and a visible "restore" option.
“Absolute nonsense of an app . I registered few months back , couldn’t remember passcode. Resetting it proved to be a nightmare. Wouldn’t let me kept skipping back and forth from same screen . Deleted app updated it and tried again and account is locked . Couldn’t be recovered wi…” (1★, v5.54.0, 2026-06-20, GB) - Speed up loading: 9 of 164 1–3★ reviews. What to do: Profile cold start and the slowest screens on older devices; cache content.
“Laggy and slow, shows stock etc and go through to checkout and nothing. Refresh issues empty basket or starts you back to the beginning. Then you go through to check out and suddenly you have double as it decides to remember. God knows the difficulties older generations have with…” (1★, v5.57.2, 2026-07-24, GB) - Simplify navigation: 8 of 164 1–3★ reviews. What to do: Run a quick usability test on the screens users mention; remove extra taps and pop-ups.
“I’m trying to buy a mobile phone and they have just what I want, but the app on iPad is hard to use. I couldn’t see how to add to trolley ( close the keyboard, trolley button is right under it rather than at the top of screen!), the screen itself is so cluttered with ads for more…” (3★, v5.54.0, 2026-06-14, GB)
Rating by app version
| Version | Reviews | Avg stars | 1–3★ share |
|---|---|---|---|
| 5.64.0 | 16 | 3.62★ | 44% |
| 5.63.0 | 10 | 2.70★ | 60% |
| 5.62.0 | 23 | 3.30★ | 43% |
| 5.61.1 | 20 | 2.95★ | 55% |
| 5.61.0 | 5 | 1.60★ | 100% |
| 5.60.0 | 15 | 2.13★ | 73% |
Versions with fewer than 5 reviews in the sample are left out.
Is Argos your app?
The full report reads up to ~300 of the latest public App Store reviews, classifies them into 7 themes and 18 specific issues, and ranks the 10 fixes that would move your rating most. PDF by email within 24–48 h.
Full App Store report €49 €19 Free check
Launch prices until 30 Nov 2026 or the first 20 orders (then €49).
Method and limits
Reviews were collected once from Apple's public customer-reviews feed (most recent first; UK, Ireland, Germany, France, Spain, Italy, Poland and Netherlands storefronts merged, 1 with reviews; up to 300 reviews). Star, month and version figures are plain counts of that sample. Theme and issue figures come from fixed keyword patterns (for example “subscription”, “charged”, “refund” for pricing) run on English-language 1–3★ reviews from the UK and Irish stores only (reviews in other languages count in the star, month and version figures but not in the themes); a keyword match is not a judgement of the review, so check the quotes. The paid report classifies every review with an AI model into 7 themes and 18 issues with severity. This is a snapshot of recent reviews, not the app's full history. Generated 24 October 2026. Not affiliated with Argos Ltd. or Apple.
More popular app reports
- Asda reviews (97% of 300 recent App Store reviews at 1–3★)
- ASOS reviews (42% of 300 recent App Store reviews at 1–3★)
- Boots reviews (50% of 300 recent App Store reviews at 1–3★)
- Ocado reviews (41% of 300 recent App Store reviews at 1–3★)
- Sainsbury's reviews (74% of 300 recent App Store reviews at 1–3★)
- British Gas reviews (77% of 300 recent App Store reviews at 1–3★)
- Halifax reviews (34% of 300 recent App Store reviews at 1–3★)
- Railcard reviews (50% of 300 recent App Store reviews at 1–3★)
All UK & European apps in this batch · Popular US apps · All app complaint reports
FAQ
What do Argos users complain about most?
In 164 English-language 1–3★ App Store reviews from 2026-06-03 to 2026-10-22, the most-mentioned theme was pricing / subscription (45%) and the most-mentioned issue was “fix login / account access” (41 reviews).
How many Argos App Store reviews are negative?
164 of 300 recent reviews (55%) gave 1–3 stars. Average rating in this sample: 2.95★.