Too Good To Go on Android: what Google Play reviewers complain about
We read the 300 most recent Google Play reviews of Too Good To Go: End Food Waste (by Too Good To Go Aps) from 1 store locales, dated 9 October 2026 to 23 October 2026. Average rating in this sample: 4.31★. All-time Google Play rating: 4.9★ from 2.0M ratings. 59 reviews (20%) gave 1–3 stars.
Star ratings in this sample
| Stars | Reviews | Share |
|---|---|---|
| 5★ | 225 | 75% |
| 4★ | 16 | 5% |
| 3★ | 15 | 5% |
| 2★ | 15 | 5% |
| 1★ | 29 | 10% |
What 1–3★ reviews mention
59 English-language 1–3★ reviews in the sample (UK and Ireland store locales), matched against fixed keyword lists per theme.
| Theme | Reviews mentioning it | Share of 1–3★ reviews |
|---|---|---|
| Pricing / subscription | 24 | 41% |
| Feature requests | 9 | 15% |
| Bugs | 7 | 12% |
| UX / design | 3 | 5% |
| Ads | 3 | 5% |
A review can mention several themes.
Most-mentioned issues
- Make trials and renewals transparent: 10 of 59 1–3★ reviews. What to do: Show the renewal date and price before the trial ends; link to cancellation. Surprise charges drive 1-star reviews and refunds.
“Worst experience ever! This app doesn't even show whether a shop is actually open or closed in real-time. I placed my first order, but when I arrived during the scheduled pickup time, the store was closed. I cancelled the order and was told the refund was processed, but it has st…” (1★, v26.10.0, 2026-10-13, GB) - Answer support requests: 7 of 59 1–3★ reviews. What to do: Add an in-app contact option and reply to these Google Play reviews; Google Play lets developers respond publicly.
“Contacted customer support about broken eggs, was only given generic ai responses (ironic for a company claiming to reduce food waste) and after asking to be trasfered to a real human being they said i was talking to one; a human being that was pretending to be human and kept giv…” (1★, v26.10.0, 2026-10-11, GB) - Ship the most requested feature: 7 of 59 1–3★ reviews. What to do: Read the quotes below for the exact request; consider a public roadmap.
“VERY bad experience on 3 orders. Site is abusive! Refused not to fulfill the order even though they had product! Belligerent and degrading staff. Second order was canceled without any effort at all (same restaurant) 3rd order was shorted at least $10 of a $27 order which was an i…” (1★, v26.10.0, 2026-10-11, GB) - Fix notifications: 5 of 59 1–3★ reviews. What to do: Check notification delivery and let users control frequency in settings.
“I live in a larger city & ever since they changed the notifications I haven't been able to purchase anything. You can no longer get individual updates per business, just a general daily reminder. I feel like the only way a person can get anything now is by constantly checking you…” (2★, v26.10.0, 2026-10-13, GB) - Reduce ad frequency and length: 3 of 59 1–3★ reviews. What to do: Cap ads per session, avoid unskippable video, and never show ads in the middle of a core task.
“Great app but there are errors such as the morning greggs bags don't exist, shops don't open til 8.30am and they are advertised at 7am? And they have no food at this time in the morning anyway! Refunds take two 2 weeks, which us ridiculous! Very buggy since update, favourites don…” (1★, v26.10.0, 2026-10-14, GB)
Rating by app version
| Version | Reviews | Avg stars | 1–3★ share |
|---|---|---|---|
| 26.10.10 | 48 | 4.52★ | 15% |
| 26.10.0 | 232 | 4.39★ | 17% |
| 26.9.11 | 5 | 3.60★ | 40% |
Versions with fewer than 5 reviews in the sample are left out.
The same report for your Android app
Up to 600 recent Google Play reviews in up to 10 languages, classified into 7 themes and 18 specific issues, with severity, version trend, real quotes and 10 ranked fixes. PDF by email within 24–48 h.
Google Play report €19 €9 Free check
Launch prices until 30 Nov 2026 or the first 20 orders (then €19).
Method and limits
Reviews were collected once from the public Google Play listing with the open-source google-play-scraper library (newest English reviews from the UK and Ireland store locales, up to 300 reviews). Star, month and version figures are plain counts of that sample. Theme and issue figures come from fixed keyword patterns (for example “subscription”, “charged”, “refund” for pricing) run on English-language 1–3★ reviews from the UK and Irish stores only (reviews in other languages count in the star, month and version figures but not in the themes); a keyword match is not a judgement of the review, so check the quotes. The paid report classifies every review with an AI model into 7 themes and 18 issues with severity. This is a snapshot of recent reviews, not the app's full history. Generated 24 October 2026. Not affiliated with Too Good To Go Aps or Google.
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FAQ
What do Too Good To Go users complain about most?
In 59 English-language 1–3★ Google Play reviews from 2026-10-09 to 2026-10-23, the most-mentioned theme was pricing / subscription (41%) and the most-mentioned issue was “make trials and renewals transparent” (10 reviews).
How many Too Good To Go Google Play reviews are negative?
59 of 300 recent reviews (20%) gave 1–3 stars. Average rating in this sample: 4.31★.