Ring on Android: what Google Play reviewers complain about
We read the 300 most recent Google Play reviews of Ring - Always Home (by Ring.com) from 7 store locales, dated 12 October 2026 to 23 October 2026. Average rating in this sample: 3.36★. All-time Google Play rating: 4.7★ from 596k ratings. 133 reviews (44%) gave 1–3 stars.
Star ratings in this sample
| Stars | Reviews | Share |
|---|---|---|
| 5★ | 146 | 49% |
| 4★ | 21 | 7% |
| 3★ | 20 | 7% |
| 2★ | 22 | 7% |
| 1★ | 91 | 30% |
What 1–3★ reviews mention
112 English-language 1–3★ reviews in the sample (US storefronts), matched against fixed keyword lists per theme.
| Theme | Reviews mentioning it | Share of 1–3★ reviews |
|---|---|---|
| Bugs | 29 | 26% |
| Pricing / subscription | 21 | 19% |
| Feature requests | 14 | 12% |
| Performance | 7 | 6% |
| Crashes / freezes | 6 | 5% |
| UX / design | 2 | 2% |
| Ads | 1 | 1% |
A review can mention several themes.
Most-mentioned issues
- Fix notifications: 15 of 112 1–3★ reviews. What to do: Check notification delivery and let users control frequency in settings.
“Halloween decorations set it off Cameras fail every time I'm out of town. They charge your account with no notification. There is no support. an Ai has replaced all support. no after hours support. it fails while you are gone and now way to fix it. DON'T BUY THIS PRODUCT!!! I sho…” (1★, v3.99.1, 2026-10-18, US) - Fix login / account access: 13 of 112 1–3★ reviews. What to do: Audit the sign-in flow (SSO, password reset, verification emails) on the latest version; add clear error messages.
“no longer able to sign in. whatever update they did few months back has made me not be able to login on new phone. 406 application error when selecting sign in and when doing the trouble signing in method an error occurs after entering security code that was text to me.” (1★, v3.114.1, 2026-10-19, US) - Answer support requests: 8 of 112 1–3★ reviews. What to do: Add an in-app contact option and reply to these Google Play reviews; Google Play lets developers respond publicly.
“No problems until this last update. Have camera that keeps going offline now. Never did that before. I wish updates were tested more before releasing. If it's not broke, don't fix it. Doorbell 4k pro camera is no better than my old 1080p cameras. I have gig speed xfinity and full…” (1★, v3.115.0, 2026-10-21, US) - Fix in-use crashes and freezes: 6 of 112 1–3★ reviews. What to do: Match quoted actions to crash reports; ship a hotfix for the top stack trace.
“Updated app two days ago. I can't open it now and my Android 12 keeps notifying me that the app crashed when I'm not using it. I run my phone using privacy and security so what may be happening is the latest ring update now incorporates invasive spyware. 10/2026 update - this app…” (1★, v?, 2026-10-14, US) - Cut battery / storage use: 5 of 112 1–3★ reviews. What to do: Check background activity, location use and cache size.
“Only works if you ring the door bell or want to watch live. doesn't notify or record when cars or people come and go. I live on a dead end road as well so there's not much to record. I feel like I got scammed. plus the register process was a headache because the app wouldn't let…” (1★, v3.114.1, 2026-10-19, US) - Ship the most requested feature: 5 of 112 1–3★ reviews. What to do: Read the quotes below for the exact request; consider a public roadmap.
“While I would love to say this app is great I find that the more they add the less user friendly their application becomes. Recently had to add a Ring Hub to allow connection to a Ring outdoor plug the the Ring app gets stuck in a loop and will not add the plug. After several att…” (2★, v3.114.1, 2026-10-15, US)
Rating by app version
| Version | Reviews | Avg stars | 1–3★ share |
|---|---|---|---|
| 3.115.0 | 65 | 3.52★ | 38% |
| 3.114.1 | 201 | 3.30★ | 47% |
| 3.113.0 | 7 | 3.57★ | 43% |
Versions with fewer than 5 reviews in the sample are left out.
App Store vs Google Play
| App Store (iOS) | Google Play (Android) | |
|---|---|---|
| Reviews in sample | 300 | 300 |
| Dates | 2026-10-01 – 2026-10-22 | 2026-10-12 – 2026-10-23 |
| Avg stars in sample | 2.34★ | 3.36★ |
| 1–3★ share | 73% | 44% |
The same report for your Android app
Up to 600 recent Google Play reviews in up to 10 languages, classified into 7 themes and 18 specific issues, with severity, version trend, real quotes and 10 ranked fixes. PDF by email within 24–48 h.
Launch price until 30 NovGoogle Play report €19 €9 iOS + Android bundle €29 €15 Free check
Launch prices until 30 Nov 2026 or the first 20 orders (then €19 / €29 bundle).
Method and limits
Reviews were collected once from the public Google Play listing with the open-source google-play-scraper library (newest first, up to 10 store locales merged, up to 300 reviews). Star, month and version figures are plain counts of that sample. Theme and issue figures come from fixed keyword patterns (for example “subscription”, “charged”, “refund” for pricing) run on English-language 1–3★ reviews only; a keyword match is not a judgement of the review, so check the quotes. The paid report classifies every review with an AI model into 7 themes and 18 issues with severity. This is a snapshot of recent reviews, not the app's full history. Generated 24 October 2026. Not affiliated with Ring.com or Google.
More popular app reports
- Amazon Alexa reviews (74% of 300 recent App Store reviews at 1–3★)
- Google Home reviews (80% of 300 recent App Store reviews at 1–3★)
- Life360 reviews (25% of 300 recent App Store reviews at 1–3★)
- Wyze reviews (70% of 300 recent App Store reviews at 1–3★)
- AccuWeather reviews (85% of 300 recent App Store reviews at 1–3★)
- Xfinity reviews (91% of 300 recent App Store reviews at 1–3★)
- Google Calendar reviews (71% of 300 recent App Store reviews at 1–3★)
- ESPN reviews (67% of 300 recent App Store reviews at 1–3★)
All apps in this batch · Indie and mid-size app reports · All app complaint reports
FAQ
What do Ring users complain about most?
In 112 English-language 1–3★ Google Play reviews from 2026-10-12 to 2026-10-23, the most-mentioned theme was bugs (26%) and the most-mentioned issue was “fix notifications” (15 reviews).
How many Ring Google Play reviews are negative?
133 of 300 recent reviews (44%) gave 1–3 stars. Average rating in this sample: 3.36★.