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McDonald's vs Burger King: which app has fewer problems?

We compared 300 recent App Store reviews of McDonald's and 300 recent App Store reviews of Burger King, each classified by AI into 7 complaint themes (samples from up to 6 storefronts, latest review 2026-10-22). Burger King has the fewest complaints overall: 32% of its recent reviews contain a complaint, vs 81% for McDonald's.

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Ratings at a glance

App	All-time US rating	Ratings	Avg in our sample	Reviews analysed	Reviews with a complaint	Sample dates
McDonald's	4.8★	7.9M	1.61★	300	81%	2026-10-14 – 2026-10-22 (9 d)
Burger King	4.7★	476K	3.43★	300	32%	2026-08-28 – 2026-10-22 (56 d)

Complaint themes side by side

Share of all analysed reviews that mention each theme (review count in brackets). Bold = lowest. A review can mention several themes.

Theme	McDonald's	Burger King
Bugs	70% (211)	19% (56)
Crashes / freezes	16% (47)	4% (12)
Performance	24% (72)	10% (30)
UX / design	11% (33)	6% (17)
Pricing / subscription	11% (33)	10% (31)
Ads	0% (1)	0% (0)
Feature requests	20% (59)	11% (33)

Verdict: which one has fewer problems?

Across the latest 600 App Store reviews we collected, Burger King has the lowest share of reviews with a complaint (32%) and McDonald's the highest (81%). The biggest single difference is in bug complaints: 70% of McDonald's reviews mention them, vs 19% for Burger King. Each app's own biggest complaint theme: McDonald's, bugs (211 reviews); Burger King, bugs (56 reviews). Average star rating in the samples ranges from 1.61★ (McDonald's) to 3.43★ (Burger King). Time span of each sample: McDonald's 9 days (2026-10-14 to 2026-10-22); Burger King 56 days (2026-08-28 to 2026-10-22). Because McDonald's's sample covers a much shorter period, a single recent update or outage weighs more heavily in its numbers.

Fewer bug problems: Burger King, 19% of its reviews vs 70% for McDonald's.
Fewer crash and freeze problems: Burger King, 4% of its reviews vs 16% for McDonald's.
Fewer performance (slowness, battery, storage) problems: Burger King, 10% of its reviews vs 24% for McDonald's.
Fewer UX / design problems: Burger King, 6% of its reviews vs 11% for McDonald's.
Pricing and subscription complaints: roughly tied (McDonald's 11%, Burger King 10% of reviews).
Ad complaints: roughly tied (McDonald's 0%, Burger King 0% of reviews).
Fewest feature requests: Burger King, 11% of its reviews vs 20% for McDonald's.

Gaps under 3 percentage points are called a tie. Samples are recent reviews only, so this is a snapshot of current problems, not all-time quality.

Top 3 specific issues for each app

McDonald's

Fix login / account access (36 reviews, severity 2.5/3)
Speed up loading (34 reviews, severity 2.5/3)
Fix in-use crashes and freezes (28 reviews, severity 2.5/3)

Biggest theme: bugs. Free PDF

Burger King

Answer support requests (27 reviews, severity 2.3/3)
Fix login / account access (16 reviews, severity 2.7/3)
Improve content quality (18 reviews, severity 1.9/3)

Biggest theme: bugs. Free PDF

FAQ

Which has fewer problems overall: McDonald's or Burger King?

In the most recent App Store reviews we analysed, Burger King had the lowest share of reviews with a complaint (32% of 300) and McDonald's the highest (81% of 300). McDonald's: 244 of 300; Burger King: 96 of 300.

Which has fewer bug complaints: McDonald's or Burger King?

Burger King. McDonald's: 211 of 300 recent reviews (70%); Burger King: 56 of 300 recent reviews (19%).

Which has fewer crash and freeze complaints: McDonald's or Burger King?

Burger King. McDonald's: 47 of 300 recent reviews (16%); Burger King: 12 of 300 recent reviews (4%).

Which has fewer pricing and subscription complaints: McDonald's or Burger King?

In our samples they are roughly tied: McDonald's: 33 of 300 recent reviews (11%); Burger King: 31 of 300 recent reviews (10%).

Which has fewer ad complaints: McDonald's or Burger King?

In our samples they are roughly tied: McDonald's: 1 of 300 recent reviews (0%); Burger King: 0 of 300 recent reviews (0%).

Which is rated higher on the App Store: McDonald's or Burger King?

All-time US App Store ratings: McDonald's 4.8★ from 7.9M ratings; Burger King 4.7★ from 476K ratings. McDonald's is highest, but all-time ratings move slowly; the recent-review samples above show current problems.

How recent is this McDonald's vs Burger King data?

Each sample is the most recent public App Store reviews we could collect (from up to 6 storefronts): McDonald's: 300 reviews over 9 days (2026-10-14 to 2026-10-22); Burger King: 300 reviews over 56 days (2026-08-28 to 2026-10-22). It is a snapshot of current problems, not all-time quality.

What is the most common complaint about McDonald's and Burger King?

McDonald's: bugs (211 of 300 reviews), top-ranked fix: “fix login / account access”; Burger King: bugs (56 of 300 reviews), top-ranked fix: “answer support requests”.

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