Fix every trigger above before appealing; Google re-checks the profile as it is now Open the appeal from Google's Business Profile appeals tool while signed in as the owner Upload evidence: business registration, a utility bill or lease with the exact name and address, a photo of permanent signage or branded vehicle

Carpet cleaning: Google Business Profile suspended

Suspension-risk level for this category: Medium · Business model: Usually a service-area business: hide the address and set a realistic service area.

Free: full suspension checklist Get your causes ranked + appeal written (€29)

Triggers we see most for carpet cleaning profiles

Profile for a franchise territory without franchisor approval
Name with services list
Home address shown

Also check the general triggers

Business name exactly as on your signage, website and registration, no extra keywords or cities
Address: no virtual offices, PO boxes or coworking desks unless staffed and signed
Same name, phone and website on the profile, your site and invoices
Don't edit name, address, category and phone all at once; big edits trigger re-verification
One profile per business per location; remove duplicates instead of creating new ones

Appeal steps

Fix every trigger above before appealing; Google re-checks the profile as it is now
Open the appeal from Google's Business Profile appeals tool while signed in as the owner
Upload evidence: business registration, a utility bill or lease with the exact name and address, a photo of permanent signage or branded vehicle
Category-specific evidence: franchise agreement if any, branded equipment photos, invoices
After reinstatement, avoid editing the profile for about 2 weeks

Get your causes ranked + appeal written (€29)

Other categories: Cleaning service · Appliance repair · Junk removal · Lawyer / law firm · Bail bonds

This page summarises Google's public Business Profile guidelines and common patterns; it is not legal advice and not affiliated with Google. Tier is our editorial estimate.