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Trello app reviews: what users complain about
We ran Revunda on 300 of the most recent public App Store reviews of Trello: Daily Task Tracker (Productivity, by Trello, Inc.) from 2 storefronts, dated 2025-04-18 to 2026-10-16. Average rating in this sample: 2.83★. Its all-time US App Store rating is 4.3★ from 7,020 ratings. 170 reviews contained a complaint; the biggest theme was bugs (72%).
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Complaint categories
| Category | Reviews | Share of complaints | Avg severity (0–3) |
|---|---|---|---|
| Bugs | 123 | 72% | 2.4 |
| UX / design | 62 | 36% | 2.2 |
| Feature requests | 54 | 32% | 2.1 |
| Performance | 29 | 17% | 2.5 |
| Pricing / subscription | 20 | 12% | 2.3 |
| Crashes / freezes | 16 | 9% | 2.7 |
| Ads | 1 | 1% | 3.0 |
A review can count in several categories, so shares add up to more than 100%. Severity is the AI's estimate of how bad the problem is for the user.
Top issues, ranked by reviews × severity
- Stop data / progress loss: 33 complaining reviews, avg severity 2.5/3. What to do: Reproduce sync and restore paths; add server-side backup and a visible "restore" option.
“I fairly regularly type in notes to a card’s description, then often switch to another app to keep doing what I was doing. If you do not click save, then after a few minutes, returning to the app will automatically close the description editor without saving a…” (2★, v2026.21, US) - Simplify navigation: 34 complaining reviews, avg severity 2.3/3. What to do: Run a quick usability test on the screens users mention; remove extra taps and pop-ups.
“So confusing and not user friendly. So hard to search for a specific board and you have to know EXACT name or you won’t find what you are looking for, even if you just accidentally add an extra “/“ at the end” (2★, v2025.19, US) - Fix login / account access: 29 complaining reviews, avg severity 2.6/3. What to do: Audit the sign-in flow (SSO, password reset, verification emails) on the latest version; add clear error messages.
“Partner asked me to sign up so we could use it to plan our wedding. The link that made it to my email didn’t work. Tried to log back in and it wouldn’t accept “log in with apple.” Tried to change the password but it required sending an email that never arrived…” (1★, v2026.3, US) - Soften the redesign backlash: 28 complaining reviews, avg severity 2.3/3. What to do: Explain the change in-app, restore the most-missed option, or offer a setting for the old behaviour.
“Why has the card layout changed so that you can’t see the picture associated with it properly? ALL my media libraries are now ruined because I can’t see book covers, film posters, album covers etc. How can ANYONE think this is a good idea??” (1★, v2025.21.1, GB) - Speed up loading: 17 complaining reviews, avg severity 2.5/3. What to do: Profile cold start and the slowest screens on older devices; cache content.
“App is quite laggy and slow and takes a long time to sync. I was testing with just 3 boards with 2-3 tasks in each board and it’s sooooo slow. I hope the developers fix this. I’m on an iPhone 16 pro and it’s impossible to use this app. Asana is much snappie…” (2★, v2026.12, US) - Fix features broken by the latest update: 18 complaining reviews, avg severity 2.3/3. What to do: Add regression tests for the features users name in these reviews before the next release.
“Recently deep linking stopped working. Neither trello links from emails, slack or chrome open in trello app anymore just taking us to browser.” (3★, v2025.8, GB)
Rating by app version (newest first)
| Version | Reviews | Avg stars | Share with a complaint |
|---|---|---|---|
| 2026.19 | 7 | 2.4 | 71% |
| 2026.18 | 6 | 2.5 | 50% |
| 2026.17 | 3 | 4.0 | 33% |
| 2026.16 | 3 | 3.0 | 67% |
Versions with fewer than 3 reviews in the sample are left out.
FAQ
What do users complain about most in Trello?
In 300 recent App Store reviews (2025-04-18 to 2026-10-16), the most common complaint theme was bugs (72% of complaining reviews), and the top specific issue was “stop data / progress loss” (33 reviews).
How many Trello reviews are negative?
170 of 300 recent reviews (57%) contained a complaint. Average rating in this sample: 2.83★. Its all-time US App Store rating is 4.3★ from 7,020 ratings.
Can I get the same report for my own app?
Yes. Paste your App Store or Google Play link at revunda.xyz/apps/ and you get the full PDF (up to 300 recent reviews, 7 categories, 18 specific issues, version trend, 10 ranked fixes) within 24–48 hours. A free mini check shows the top 3 themes in seconds.
How to read this
Apple's public feed only shows recent reviews, so this is a snapshot of the last weeks or months, not the app's full history. Popular apps attract complaints in proportion to their size; the useful part is which issues repeat. Generated 16 October 2026. We have no relationship with Trello, Inc..
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