Tezza reviews: what App Store users complain about
We read the 300 most recent App Store reviews of Tezza: Aesthetic Photo Editor (by Tezza App LLC) from 14 storefronts, dated 19 September 2025 to 21 October 2026. Average rating in this sample: 2.53★. All-time App Store rating: 4.7★ from 48k ratings. 207 reviews (69%) gave 1–3 stars.
Star ratings in this sample
| Stars | Reviews | Share |
|---|---|---|
| 5★ | 71 | 24% |
| 4★ | 22 | 7% |
| 3★ | 38 | 13% |
| 2★ | 33 | 11% |
| 1★ | 136 | 45% |
Rating by month
| Month | Reviews | Avg stars | 1–3★ share |
|---|---|---|---|
| October 2026 | 16 | 2.50★ | 62% |
| September 2026 | 16 | 2.62★ | 69% |
| August 2026 | 12 | 3.08★ | 58% |
| July 2026 | 27 | 3.41★ | 41% |
| June 2026 | 34 | 2.59★ | 65% |
| May 2026 | 13 | 2.69★ | 62% |
What 1–3★ reviews mention
150 English-language 1–3★ reviews in the sample (US, UK, Canada, Australia and India storefronts), matched against fixed keyword lists per theme.
| Theme | Reviews mentioning it | Share of 1–3★ reviews |
|---|---|---|
| Pricing / subscription | 96 | 64% |
| Bugs | 53 | 35% |
| Crashes / freezes | 27 | 18% |
| UX / design | 12 | 8% |
| Feature requests | 5 | 3% |
| Performance | 5 | 3% |
| Ads | 4 | 3% |
A review can mention several themes.
Most-mentioned issues
- Make trials and renewals transparent: 27 of 150 1–3★ reviews. What to do: Show the renewal date and price before the trial ends; link to cancellation. Surprise charges drive 1-star reviews and refunds.
“I choose the 7 day trial period and i cancelled the subscription one day before the renewal but still my amount is deducted from your end. Please look into the matter and refund my amount at the earliest” (1★, v8.16.4, 2025-11-10, IN) - Fix in-use crashes and freezes: 26 of 150 1–3★ reviews. What to do: Match quoted actions to crash reports; ship a hotfix for the top stack trace.
“Do not download. I really wanted to like this app but I was only able to use it once over a calendar year because it kept crashing and freezing while in use, Even after updating the app and re-signing in. In addition, Apple and Tezza have refused my refund which is horrible custo…” (1★, v8.19.6, 2026-09-03, US) - Answer support requests: 17 of 150 1–3★ reviews. What to do: Add an in-app contact option and reply to these App Store reviews; Apple lets developers respond publicly.
“I can no longer import media. If i click the + button it freezes the app. I have deleted and redownloaded multiple times. Reached out to support without help. Paying for an app I cannot use. Fix this. Update 1 week later - Customer Service responded. Had me download test app to…” (1★, v8.16.8, 2025-12-29, US) - Justify or adjust the price: 15 of 150 1–3★ reviews. What to do: Test a cheaper tier, annual discount or one-time purchase; show what paid users get.
“It’s not worth the price they are asking to be able to throw a filter on a photo. Rip off of VSCO.” (1★, v8.17, 2026-01-26, US) - Fix login / account access: 13 of 150 1–3★ reviews. What to do: Audit the sign-in flow (SSO, password reset, verification emails) on the latest version; add clear error messages.
“The app shows that you are eligible for a 7 day free trial and as soon as you subscribe for the free trial, ₹999 will be charged to your Apple account without information. Later they claim that you might not have been eligible, we cannot refund the amount now and contact apple se…” (1★, v8.17.2, 2026-02-10, IN) - Stop data / progress loss: 10 of 150 1–3★ reviews. What to do: Reproduce sync and restore paths; add server-side backup and a visible "restore" option.
“everytime i go to save the app crashes and closes out. i even deleted and redownloaded and lost all my own projects and it still did not fix the bug” (1★, v8.16.2, 2025-10-11, US)
Rating by app version
| Version | Reviews | Avg stars | 1–3★ share |
|---|---|---|---|
| 8.19.6 | 33 | 2.61★ | 64% |
| 8.19.5 | 9 | 3.11★ | 56% |
| 8.19.4 | 5 | 3.20★ | 60% |
| 8.19.3 | 13 | 3.69★ | 31% |
| 8.19.2 | 19 | 3.16★ | 47% |
| 8.19.1 | 13 | 2.38★ | 69% |
Versions with fewer than 5 reviews in the sample are left out.
Is Tezza your app?
The full report reads up to ~300 of the latest public App Store reviews, classifies them into 7 themes and 18 specific issues, and ranks the 10 fixes that would move your rating most. PDF by email within 24–48 h.
Full App Store report €49 €19 Free check
Launch prices until 30 Nov 2026 or the first 20 orders (then €49).
Method and limits
Reviews were collected once from Apple's public customer-reviews feed (most recent first, 14 storefronts merged, up to 300 reviews). Star, month and version figures are plain counts of that sample. Theme and issue figures come from fixed keyword patterns (for example “subscription”, “charged”, “refund” for pricing) run on English-language 1–3★ reviews only; a keyword match is not a judgement of the review, so check the quotes. The paid report classifies every review with an AI model into 7 themes and 18 issues with severity. This is a snapshot of recent reviews, not the app's full history. Generated 24 October 2026. Not affiliated with Tezza App LLC or Apple.
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FAQ
What do Tezza users complain about most?
In 150 English-language 1–3★ App Store reviews from 2025-09-19 to 2026-10-21, the most-mentioned theme was pricing / subscription (64%) and the most-mentioned issue was “make trials and renewals transparent” (27 reviews).
How many Tezza App Store reviews are negative?
207 of 300 recent reviews (69%) gave 1–3 stars. Average rating in this sample: 2.53★.