Digital Planner (Tulstail) reviews: what App Store users complain about

We read the 300 most recent App Store reviews of Digital Planner – Task Journal (by TULSTAIL, OOO) from 15 storefronts, dated 25 July 2024 to 20 October 2026. Average rating in this sample: 2.16★. All-time App Store rating: 4.3★ from 14k ratings. 244 reviews (81%) gave 1–3 stars.

Star ratings in this sample

StarsReviewsShare
5★3913%
4★176%
3★4314%
2★5619%
1★14548%

Rating by month

MonthReviewsAvg stars1–3★ share
October 202661.67★100%
September 202671.29★100%
August 202681.25★100%
July 2026141.57★93%
June 202691.78★89%
May 202673.14★57%

What 1–3★ reviews mention

163 English-language 1–3★ reviews in the sample (US, UK, Canada, Australia and India storefronts), matched against fixed keyword lists per theme.

ThemeReviews mentioning itShare of 1–3★ reviews
Pricing / subscription12778%
Bugs2616%
Feature requests1811%
UX / design149%
Performance53%
Crashes / freezes32%
Ads21%

A review can mention several themes.

Most-mentioned issues

  1. Justify or adjust the price: 17 of 163 1–3★ reviews. What to do: Test a cheaper tier, annual discount or one-time purchase; show what paid users get.
    “The app would not let me erase anything and to get anything is way too expensive for such a horrible app. If you are looking for a journal to create with cute templates this is not the one. you only get five templates and then you have to pay for the rest which for how much you h…” (1★, v1.10.2, 2026-02-20, US)
  2. Make trials and renewals transparent: 13 of 163 1–3★ reviews. What to do: Show the renewal date and price before the trial ends; link to cancellation. Surprise charges drive 1-star reviews and refunds.
    “I have never had an app charge my card as soon as I signed up for a FREE trial, but this one did. I wanted to see why it was so expensive and was going to give it a try to see if it was worth it. I don’t trust a company that says free trial and then charges you $39.99 immediately…” (1★, v1.13.6, 2026-09-14, US)
  3. Ship the most requested feature: 10 of 163 1–3★ reviews. What to do: Read the quotes below for the exact request; consider a public roadmap.
    “When I open the app it shows me subscriptions without even having the option to use the free version that the developers are talking about - no cross anywhere only the option to pay £6.99, £13.99, or £24.99” (1★, v1.11.0, 2026-04-03, GB)
  4. Stop data / progress loss: 8 of 163 1–3★ reviews. What to do: Reproduce sync and restore paths; add server-side backup and a visible "restore" option.
    “i downloaded this app to try it and and i pressed the subscribe on accident and tried to exit out of it and it didn’t let me so i cancelled the subscription and deleted the app now it’s making me pay $6 to pay for an app or else i cant downloaded any apps and then i go and try to…” (1★, v1.6.2, 2024-12-12, US)
  5. Simplify navigation: 6 of 163 1–3★ reviews. What to do: Run a quick usability test on the screens users mention; remove extra taps and pop-ups.
    “This app is awful because one second an option is free, and then when you circle back to it, you have to pay for it. It’s confusing with no way to tell how you are supposed to use the app or anything do not recommend” (1★, v1.13.3, 2026-07-24, US)
  6. Rethink usage limits: 5 of 163 1–3★ reviews. What to do: Users read hard limits as a cash grab; consider softer limits or earning more through use.
    “It’s been horrible, absolutely horrible three brushes three covers three 3 templates two brushes everything’s limited if anything else you have to pay for VIP and every single time you open the app you have to always ask you to pay the subscription” (1★, v1.13.3, 2026-07-05, US)

Rating by app version

VersionReviewsAvg stars1–3★ share
1.13.761.67★100%
1.13.681.25★100%
1.13.471.29★100%
1.13.3101.60★90%
1.13.272.00★86%
1.13.073.14★57%

Versions with fewer than 5 reviews in the sample are left out.

Is Digital Planner (Tulstail) your app?

The full report reads up to ~300 of the latest public App Store reviews, classifies them into 7 themes and 18 specific issues, and ranks the 10 fixes that would move your rating most. PDF by email within 24–48 h.

Full App Store report €49 €19 Free check

Launch prices until 30 Nov 2026 or the first 20 orders (then €49).

Method and limits

Reviews were collected once from Apple's public customer-reviews feed (most recent first, 15 storefronts merged, up to 300 reviews). Star, month and version figures are plain counts of that sample. Theme and issue figures come from fixed keyword patterns (for example “subscription”, “charged”, “refund” for pricing) run on English-language 1–3★ reviews only; a keyword match is not a judgement of the review, so check the quotes. The paid report classifies every review with an AI model into 7 themes and 18 issues with severity. This is a snapshot of recent reviews, not the app's full history. Generated 24 October 2026. Not affiliated with TULSTAIL, OOO or Apple.

More indie and small-team app reports

All apps in this batch · More indie and small-team app reports · All app complaint reports

FAQ

What do Digital Planner (Tulstail) users complain about most?

In 163 English-language 1–3★ App Store reviews from 2024-07-25 to 2026-10-20, the most-mentioned theme was pricing / subscription (78%) and the most-mentioned issue was “justify or adjust the price” (17 reviews).

How many Digital Planner (Tulstail) App Store reviews are negative?

244 of 300 recent reviews (81%) gave 1–3 stars. Average rating in this sample: 2.16★.