Freedom reviews: what App Store users complain about
We read the 300 most recent App Store reviews of Freedom: Screen Time Control (by Eighty Percent Solutions Corporation) from 15 storefronts, dated 31 March 2026 to 21 October 2026. Average rating in this sample: 4.12★. All-time App Store rating: 4.4★ from 6k ratings. 69 reviews (23%) gave 1–3 stars.
Star ratings in this sample
| Stars | Reviews | Share |
|---|---|---|
| 5★ | 210 | 70% |
| 4★ | 21 | 7% |
| 3★ | 9 | 3% |
| 2★ | 16 | 5% |
| 1★ | 44 | 15% |
Rating by month
| Month | Reviews | Avg stars | 1–3★ share |
|---|---|---|---|
| October 2026 | 15 | 4.00★ | 27% |
| September 2026 | 33 | 4.36★ | 12% |
| August 2026 | 52 | 4.08★ | 25% |
| July 2026 | 41 | 4.49★ | 15% |
| June 2026 | 56 | 3.61★ | 36% |
| May 2026 | 42 | 4.10★ | 29% |
What 1–3★ reviews mention
51 English-language 1–3★ reviews in the sample (US, UK, Canada, Australia and India storefronts), matched against fixed keyword lists per theme.
| Theme | Reviews mentioning it | Share of 1–3★ reviews |
|---|---|---|
| Pricing / subscription | 24 | 47% |
| Bugs | 23 | 45% |
| Feature requests | 7 | 14% |
| UX / design | 6 | 12% |
| Performance | 4 | 8% |
A review can mention several themes.
Most-mentioned issues
- Make trials and renewals transparent: 10 of 51 1–3★ reviews. What to do: Show the renewal date and price before the trial ends; link to cancellation. Surprise charges drive 1-star reviews and refunds.
“The app is good. It delivers on what it promises. I have a massive issue with the bait and switch on payments, though. I went to cancel the next renewal for a year and was encouraged by the developer to renew at a cheaper rate. So I did. Which charged me instantly for a year…8 mo…” (2★, v7.11.0, 2026-08-02, US) - Fix login / account access: 6 of 51 1–3★ reviews. What to do: Audit the sign-in flow (SSO, password reset, verification emails) on the latest version; add clear error messages.
“I like it but also hate it! Doesn’t give much control to select most apps. Also cancellation is nightmare! Running second year I am still not able to cancel my subscription! It send me back to apple subscription option to cancel it from but it’s not even there! Feels scammy to ke…” (1★, v7.15, 2026-09-08, US) - Rethink usage limits: 5 of 51 1–3★ reviews. What to do: Users read hard limits as a cash grab; consider softer limits or earning more through use.
“There is NOTHING before hand telling you that its going to cost money. This a ploy to profit off of people like myself, who know they have serious addictions and that something like this could help change their life. A better life should not be paywalled. Anyone who truly had the…” (1★, v7.9.1, 2026-06-23, US) - Answer support requests: 5 of 51 1–3★ reviews. What to do: Add an in-app contact option and reply to these App Store reviews; Apple lets developers respond publicly.
“Sadly, when a glitch caused the app to malfunction, technical support volunteered an easy way to turn off the VPN powering the app, rendering the entire thing useless to my browsing-addicted brain. The entire point of the app is to make it difficult to turn off. By volunteering t…” (1★, v7.15, 2026-09-16, US) - Ease paywall pressure: 4 of 51 1–3★ reviews. What to do: Keep core features usable for free users or explain clearly what is paid; show the paywall less often.
“It literally would not let me delete this app for the life of me! I tried to delete it because it had been trying to get me to pay for premium only to make future blocking sessions which is the whole point, and when I tried to delete it, it just would not. I googled everything an…” (2★, v7.8, 2026-05-31, US)
Rating by app version
| Version | Reviews | Avg stars | 1–3★ share |
|---|---|---|---|
| 7.17 | 11 | 4.00★ | 27% |
| 7.16 | 9 | 5.00★ | 0% |
| 7.15 | 21 | 4.19★ | 14% |
| 7.14 | 30 | 4.33★ | 17% |
| 7.13 | 6 | 3.00★ | 50% |
| 7.12 | 18 | 4.06★ | 28% |
Versions with fewer than 5 reviews in the sample are left out.
Is Freedom your app?
The full report reads up to ~300 of the latest public App Store reviews, classifies them into 7 themes and 18 specific issues, and ranks the 10 fixes that would move your rating most. PDF by email within 24–48 h.
Full App Store report €49 €19 Free check
Launch prices until 30 Nov 2026 or the first 20 orders (then €49).
Method and limits
Reviews were collected once from Apple's public customer-reviews feed (most recent first, 15 storefronts merged, up to 300 reviews). Star, month and version figures are plain counts of that sample. Theme and issue figures come from fixed keyword patterns (for example “subscription”, “charged”, “refund” for pricing) run on English-language 1–3★ reviews only; a keyword match is not a judgement of the review, so check the quotes. The paid report classifies every review with an AI model into 7 themes and 18 issues with severity. This is a snapshot of recent reviews, not the app's full history. Generated 24 October 2026. Not affiliated with Eighty Percent Solutions Corporation or Apple.
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FAQ
What do Freedom users complain about most?
In 51 English-language 1–3★ App Store reviews from 2026-03-31 to 2026-10-21, the most-mentioned theme was pricing / subscription (47%) and the most-mentioned issue was “make trials and renewals transparent” (10 reviews).
How many Freedom App Store reviews are negative?
69 of 300 recent reviews (23%) gave 1–3 stars. Average rating in this sample: 4.12★.