Opal reviews: what App Store users complain about
We read the 300 most recent App Store reviews of Opal: Screen Time Control (by OPAL OS CORPORATION) from 15 storefronts, dated 6 September 2026 to 22 October 2026. Average rating in this sample: 2.80★. All-time App Store rating: 4.7★ from 90k ratings. 190 reviews (63%) gave 1–3 stars.
Star ratings in this sample
| Stars | Reviews | Share |
|---|---|---|
| 5★ | 76 | 25% |
| 4★ | 34 | 11% |
| 3★ | 41 | 14% |
| 2★ | 51 | 17% |
| 1★ | 98 | 33% |
Rating by month
| Month | Reviews | Avg stars | 1–3★ share |
|---|---|---|---|
| October 2026 | 113 | 3.06★ | 55% |
| September 2026 | 187 | 2.64★ | 68% |
What 1–3★ reviews mention
131 English-language 1–3★ reviews in the sample (US, UK, Canada, Australia and India storefronts), matched against fixed keyword lists per theme.
| Theme | Reviews mentioning it | Share of 1–3★ reviews |
|---|---|---|
| Bugs | 60 | 46% |
| UX / design | 38 | 29% |
| Pricing / subscription | 36 | 27% |
| Performance | 19 | 15% |
| Crashes / freezes | 16 | 12% |
| Feature requests | 9 | 7% |
| Ads | 1 | 1% |
A review can mention several themes.
Most-mentioned issues
- Stop data / progress loss: 22 of 131 1–3★ reviews. What to do: Reproduce sync and restore paths; add server-side backup and a visible "restore" option.
“I like the idea of the app but once the app stops working for unknown reasons the streak is reset and you will never be able to collect the endurance opals. And because of this I will stop chasing the opals. Thank you for your time. I won’t come back.” (1★, v4.17, 2026-09-26, US) - Speed up loading: 17 of 131 1–3★ reviews. What to do: Profile cold start and the slowest screens on older devices; cache content.
“I used to LOVE Opal. It was amazing; it kept me off my phone, had fun, mentally engaging games to go on certain apps, and was honestly my favourite screentime app ever. I cannot express how much I appreciated this game, especially during GCSE season. However, I’ve recently notice…” (3★, v4.19.1, 2026-10-18, GB) - Fix in-use crashes and freezes: 14 of 131 1–3★ reviews. What to do: Match quoted actions to crash reports; ship a hotfix for the top stack trace.
“I hate doing this as I’ve loved the app so far but for the past week the app won’t open. Just crashes on start and I couldn’t find another place to reach out on your website. Even after most recent update yesterday it’s the same issue. Please help!” (1★, v4.16, 2026-09-23, US) - Rethink usage limits: 12 of 131 1–3★ reviews. What to do: Users read hard limits as a cash grab; consider softer limits or earning more through use.
“I have a 30 min daily budget and Opal keeps going past it. I go in and refresh the app, same issue. Why pay money for an app that simply does not work? The scheduling limit works but not the daily budget. It feels like being gaslit honestly, to be told “all apps working fine” whe…” (1★, v4.18, 2026-10-11, GB) - Make trials and renewals transparent: 10 of 131 1–3★ reviews. What to do: Show the renewal date and price before the trial ends; link to cancellation. Surprise charges drive 1-star reviews and refunds.
“Good for actually time management, but don’t appreciate being immediately signed for a trial period of the pro version, opting for a subscription renewal reminder and not getting it. I couldn’t cancel the subscription before several attempts were made on my bank account. I had to…” (3★, v4.17, 2026-09-27, GB) - Soften the redesign backlash: 10 of 131 1–3★ reviews. What to do: Explain the change in-app, restore the most-missed option, or offer a setting for the old behaviour.
“awful. I used to love opal, but i finally had to delete it because their new version is just sooo glitchy and impossible to use. it is the least user-friendly interface now, and it doesn't even work. i'm switching to a different app for the same purpose, i just can't take opal an…” (1★, v4.19.1, 2026-10-15, US)
Rating by app version
| Version | Reviews | Avg stars | 1–3★ share |
|---|---|---|---|
| 4.20 | 24 | 3.29★ | 50% |
| 4.19.1 | 22 | 2.55★ | 73% |
| 4.19 | 13 | 3.00★ | 46% |
| 4.18 | 34 | 3.12★ | 56% |
| 4.17 | 56 | 3.00★ | 57% |
| 4.16 | 39 | 2.41★ | 74% |
Versions with fewer than 5 reviews in the sample are left out.
Is Opal your app?
The full report reads up to ~300 of the latest public App Store reviews, classifies them into 7 themes and 18 specific issues, and ranks the 10 fixes that would move your rating most. PDF by email within 24–48 h.
Full App Store report €49 €19 Free check
Launch prices until 30 Nov 2026 or the first 20 orders (then €49).
Method and limits
Reviews were collected once from Apple's public customer-reviews feed (most recent first, 15 storefronts merged, up to 300 reviews). Star, month and version figures are plain counts of that sample. Theme and issue figures come from fixed keyword patterns (for example “subscription”, “charged”, “refund” for pricing) run on English-language 1–3★ reviews only; a keyword match is not a judgement of the review, so check the quotes. The paid report classifies every review with an AI model into 7 themes and 18 issues with severity. This is a snapshot of recent reviews, not the app's full history. Generated 24 October 2026. Not affiliated with OPAL OS CORPORATION or Apple.
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FAQ
What do Opal users complain about most?
In 131 English-language 1–3★ App Store reviews from 2026-09-06 to 2026-10-22, the most-mentioned theme was bugs (46%) and the most-mentioned issue was “stop data / progress loss” (22 reviews).
How many Opal App Store reviews are negative?
190 of 300 recent reviews (63%) gave 1–3 stars. Average rating in this sample: 2.80★.