Endel reviews: what App Store users complain about
We read the 300 most recent App Store reviews of Endel: Focus & Sleep Sounds (by Endel Sound GmbH) from 15 storefronts, dated 10 June 2026 to 21 October 2026. Average rating in this sample: 2.73★. All-time App Store rating: 4.6★ from 34k ratings. 185 reviews (62%) gave 1–3 stars.
Star ratings in this sample
| Stars | Reviews | Share |
|---|---|---|
| 5★ | 95 | 32% |
| 4★ | 20 | 7% |
| 3★ | 28 | 9% |
| 2★ | 23 | 8% |
| 1★ | 134 | 45% |
Rating by month
| Month | Reviews | Avg stars | 1–3★ share |
|---|---|---|---|
| October 2026 | 37 | 2.62★ | 65% |
| September 2026 | 79 | 3.11★ | 49% |
| August 2026 | 66 | 2.83★ | 62% |
| July 2026 | 62 | 2.23★ | 73% |
| June 2026 | 56 | 2.70★ | 64% |
What 1–3★ reviews mention
136 English-language 1–3★ reviews in the sample (US, UK, Canada, Australia and India storefronts), matched against fixed keyword lists per theme.
| Theme | Reviews mentioning it | Share of 1–3★ reviews |
|---|---|---|
| Pricing / subscription | 113 | 83% |
| Ads | 48 | 35% |
| UX / design | 25 | 18% |
| Bugs | 18 | 13% |
| Feature requests | 16 | 12% |
| Crashes / freezes | 5 | 4% |
| Performance | 3 | 2% |
A review can mention several themes.
Most-mentioned issues
- Make trials and renewals transparent: 56 of 136 1–3★ reviews. What to do: Show the renewal date and price before the trial ends; link to cancellation. Surprise charges drive 1-star reviews and refunds.
“I did a free trial and hit cancel before it started charging last year, it charged me so whatever at first, I unsubscribed before it could charge me again this year and it’s still trying to charge me $119! Now it won’t even let me hit the button to unsubscribe, it updated my subs…” (1★, v4.8.8, 2026-09-25, US) - Reduce ad frequency and length: 42 of 136 1–3★ reviews. What to do: Cap ads per session, avoid unskippable video, and never show ads in the middle of a core task.
“DON’T BUT IF YOU’RE WANTING THE INSTAGRAM AD SONGS! I downloaded and paid for this app because I saw an ad on Instagram sharing the 8D audio. To my surprise, the app doesn’t have any of the 8D songs used in the ads and only contains instrumental music. VERY disappointed.” (1★, v4.8.3, 2026-06-25, AU) - Answer support requests: 24 of 136 1–3★ reviews. What to do: Add an in-app contact option and reply to these App Store reviews; Apple lets developers respond publicly.
“I downloaded this app and tried the free trial. The app crashes every time I try to open it. Customer support was no help when I contacted them. And then I was charged for a subscription even though it was not showing up in my settings as an active subscription. Save yourself the…” (1★, v4.8.3, 2026-07-01, US) - Improve content quality: 11 of 136 1–3★ reviews. What to do: Review the content areas users name; add a "report a problem" button on content.
“These individuals are deceivers. I installed the application and terminated it in under a minute, yet I was billed 79.99. I have notified American Express about them. Avoid downloading as the same content can be found on YouTube at no cost.” (1★, v4.8.6, 2026-08-23, US) - Fix notifications: 9 of 136 1–3★ reviews. What to do: Check notification delivery and let users control frequency in settings.
“This app will SCAM you! I signed up for the 7 day free trial and CANCELED it the same day. I even filled out their little exit survey. They CHARGED ME $80 for the yearly subscription ANYWAY and there is no way to cancel. I reached out to support but was directed to use the iOS Ap…” (1★, v4.8.8, 2026-09-04, US) - Ship the most requested feature: 9 of 136 1–3★ reviews. What to do: Read the quotes below for the exact request; consider a public roadmap.
“Very misleading advertising. I downloaded the app to get the experience in the ad only to find out it does not exist. Bait and switch. There is nothing in this app that you can’t find on YouTube at no cost” (1★, v4.9.0, 2026-10-13, US)
Rating by app version
| Version | Reviews | Avg stars | 1–3★ share |
|---|---|---|---|
| 4.43 | 28 | 3.61★ | 43% |
| 4.9.1 | 6 | 2.50★ | 67% |
| 4.9.0 | 24 | 2.25★ | 75% |
| 4.8.9 | 9 | 3.67★ | 56% |
| 4.8.8 | 56 | 3.00★ | 50% |
| 4.8.7 | 17 | 3.29★ | 41% |
Versions with fewer than 5 reviews in the sample are left out.
Is Endel your app?
The full report reads up to ~300 of the latest public App Store reviews, classifies them into 7 themes and 18 specific issues, and ranks the 10 fixes that would move your rating most. PDF by email within 24–48 h.
Full App Store report €49 €19 Free check
Launch prices until 30 Nov 2026 or the first 20 orders (then €49).
Method and limits
Reviews were collected once from Apple's public customer-reviews feed (most recent first, 15 storefronts merged, up to 300 reviews). Star, month and version figures are plain counts of that sample. Theme and issue figures come from fixed keyword patterns (for example “subscription”, “charged”, “refund” for pricing) run on English-language 1–3★ reviews only; a keyword match is not a judgement of the review, so check the quotes. The paid report classifies every review with an AI model into 7 themes and 18 issues with severity. This is a snapshot of recent reviews, not the app's full history. Generated 24 October 2026. Not affiliated with Endel Sound GmbH or Apple.
More indie and small-team app reports
- Sleepiest reviews (27% of 300 recent App Store reviews at 1–3★)
- Slowdive reviews (60% of 300 recent App Store reviews at 1–3★)
- Ling reviews (30% of 300 recent App Store reviews at 1–3★)
- Brainrot reviews (84% of 300 recent App Store reviews at 1–3★)
- Freedom reviews (23% of 300 recent App Store reviews at 1–3★)
- Tezza reviews (69% of 300 recent App Store reviews at 1–3★)
- Routinery reviews (20% of 300 recent App Store reviews at 1–3★)
- Jumpspeak reviews (83% of 300 recent App Store reviews at 1–3★)
All apps in this batch · More indie and small-team app reports · All app complaint reports
FAQ
What do Endel users complain about most?
In 136 English-language 1–3★ App Store reviews from 2026-06-10 to 2026-10-21, the most-mentioned theme was pricing / subscription (83%) and the most-mentioned issue was “make trials and renewals transparent” (56 reviews).
How many Endel App Store reviews are negative?
185 of 300 recent reviews (62%) gave 1–3 stars. Average rating in this sample: 2.73★.