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Webull app reviews: what users complain about
We ran AppGripe on 300 of the most recent public App Store reviews of Webull: Investing & Trading (Investing, by Webull Technologies Pte. Ltd.) from 1 storefronts, dated 2026-05-05 to 2026-10-22. Average rating in this sample: 3.02★. Its all-time US App Store rating is 4.7★ from 343K ratings. 143 reviews contained a complaint; the biggest theme was bugs (55%).
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Complaint categories
| Category | Reviews | Share of complaints | Avg severity (0–3) |
|---|---|---|---|
| Bugs | 78 | 55% | 2.2 |
| UX / design | 52 | 36% | 2.1 |
| Feature requests | 46 | 32% | 2.0 |
| Pricing / subscription | 36 | 25% | 2.4 |
| Performance | 26 | 18% | 2.3 |
| Crashes / freezes | 4 | 3% | 2.4 |
| Ads | 2 | 1% | 2.5 |
A review can count in several categories, so shares add up to more than 100%. Severity is the AI's estimate of how bad the problem is for the user.
Top issues, ranked by reviews × severity
- Answer support requests: 35 complaining reviews, avg severity 2.5/3. What to do: Add an in-app contact option and reply to these App Store reviews; Apple lets developers respond publicly.
“Complete dishonest organization. And if you run into any problem or even have a question expect zero help when they finally respond a week later. Clearly deliberate practice to get customers to give up. Use another broker or prediction market or you will reg…” (1★, v12.4.0, US) - Simplify navigation: 37 complaining reviews, avg severity 2.1/3. What to do: Run a quick usability test on the screens users mention; remove extra taps and pop-ups.
“Good luck finding anything. Even account management is hard to find. Worst app ever. Way too complicated. It didn’t have to be this way. Be careful because they will leave one penny in your account just so you can’t close it.” (1★, v12.1.0, US) - Soften the redesign backlash: 24 complaining reviews, avg severity 2.0/3. What to do: Explain the change in-app, restore the most-missed option, or offer a setting for the old behaviour.
“Changed phone numbers and their interface is a nightmare.” (1★, v12.1.0, US) - Make trials and renewals transparent: 18 complaining reviews, avg severity 2.5/3. What to do: Show the renewal date and price before the trial ends; link to cancellation. Surprise charges drive 1-star reviews and refunds.
“Their whole design is to get you ti never quit. So there’s 8 layers to cancel or move your funds. On top of that if you’re inactive they will charge an inactivity fee and make that a 13 step process to avoid / delete. Avoid at all costs.” (1★, v12.2.6, US) - Fix login / account access: 14 complaining reviews, avg severity 2.7/3. What to do: Audit the sign-in flow (SSO, password reset, verification emails) on the latest version; add clear error messages.
“I had Webull since 2021. Over the years they had been slowly making the UI more complex and overly redundant. I put money in cause I was thinking on investing but since I joined they signed me out countless times. They keep saying my email and phone number isn…” (1★, v12.2.6, US) - Ship the most requested feature: 18 complaining reviews, avg severity 1.8/3. What to do: Read the quotes below for the exact request; consider a public roadmap.
“Can we just have an option to see previous searches in list form? The way it used to be before the latest update?” (1★, v12.1.6, US)
Rating by app version (newest first)
| Version | Reviews | Avg stars | Share with a complaint |
|---|---|---|---|
| 12.4.6 | 9 | 2.3 | 33% |
| 12.4.5 | 10 | 2.7 | 30% |
| 12.4.3 | 18 | 2.9 | 50% |
| 12.4.2 | 12 | 3.2 | 42% |
| 12.4.0 | 16 | 3.8 | 25% |
| 12.3.7 | 35 | 2.8 | 57% |
Versions with fewer than 3 reviews in the sample are left out.
FAQ
What do users complain about most in Webull?
In 300 recent App Store reviews (2026-05-05 to 2026-10-22), the most common complaint theme was bugs (55% of complaining reviews), and the top specific issue was “answer support requests” (35 reviews).
How many Webull reviews are negative?
143 of 300 recent reviews (48%) contained a complaint. Average rating in this sample: 3.02★. Its all-time US App Store rating is 4.7★ from 343K ratings.
Can I get the same report for my own app?
Yes. Paste your App Store or Google Play link at revunda.xyz/apps/ and you get the full PDF (up to 300 recent reviews, 7 categories, 18 specific issues, version trend, 10 ranked fixes) within 24–48 hours. A free mini check shows the top 3 themes in seconds.
How to read this
Apple's public feed only shows recent reviews, so this is a snapshot of the last weeks or months, not the app's full history. Popular apps attract complaints in proportion to their size; the useful part is which issues repeat. Generated 22 October 2026. We have no relationship with Webull Technologies Pte. Ltd..
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