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Robinhood app reviews: what users complain about
We ran AppGripe on 300 of the most recent public App Store reviews of Robinhood: Trading & Investing (Investing, by Robinhood Markets, Inc.) from 2 storefronts, dated 2021-05-27 to 2026-10-22. Average rating in this sample: 3.36★. Its all-time US App Store rating is 4.3★ from 4.9M ratings. 118 reviews contained a complaint; the biggest theme was feature requests (43%).
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Complaint categories
| Category | Reviews | Share of complaints | Avg severity (0–3) |
|---|---|---|---|
| Feature requests | 51 | 43% | 2.0 |
| Bugs | 50 | 42% | 2.4 |
| UX / design | 37 | 31% | 2.1 |
| Performance | 17 | 14% | 2.2 |
| Pricing / subscription | 15 | 13% | 2.5 |
| Crashes / freezes | 5 | 4% | 2.4 |
A review can count in several categories, so shares add up to more than 100%. Severity is the AI's estimate of how bad the problem is for the user.
Top issues, ranked by reviews × severity
- Answer support requests: 29 complaining reviews, avg severity 2.5/3. What to do: Add an in-app contact option and reply to these App Store reviews; Apple lets developers respond publicly.
“Robinhood makes it incredibly easy to deposit money, but when it’s time to withdraw, everything falls apart. My funds are stuck, and I’m unable to withdraw my own money with no clear explanation from the app. I’ve tried reaching out through support chat multi…” (1★, v2026.3.0, GB) - Fix login / account access: 23 complaining reviews, avg severity 2.6/3. What to do: Audit the sign-in flow (SSO, password reset, verification emails) on the latest version; add clear error messages.
“I opened an account and put money in, forgot login and changed phone number now they won’t respond to me and I have lost me money , I would avoid at all costs!!!” (1★, v2024.50.3, GB) - Simplify navigation: 24 complaining reviews, avg severity 2.0/3. What to do: Run a quick usability test on the screens users mention; remove extra taps and pop-ups.
“Hard to navigate, hidden complications, not worth the time” (1★, v2025.40.0, GB) - Ship the most requested feature: 23 complaining reviews, avg severity 1.8/3. What to do: Read the quotes below for the exact request; consider a public roadmap.
“- I thought you give new breeze to bring option trading to UK. Why you skip it? Also why the candlestick chart isn’t show in real time? the only option is per hour. It takes 2 working days if you withdraw money. But takes seconds to transfer money into it. +…” (3★, v2024.51.1, GB) - Soften the redesign backlash: 17 complaining reviews, avg severity 2.0/3. What to do: Explain the change in-app, restore the most-missed option, or offer a setting for the old behaviour.
“Who redesigned this app? Who on earth would think that this is now wonderful? Who came up with this new design. It’s a simple as that. Apparently, Apple won’t let me post what I really wanna say.” (1★, v2026.42.1, US) - Justify or adjust the price: 5 complaining reviews, avg severity 2.4/3. What to do: Test a cheaper tier, annual discount or one-time purchase; show what paid users get.
“You deposit take seconds, if you buy any stock you wil have to exchange sterling in usd so you get charged all money at once. If you buy any stock again you get charged if you sell again you pay fee. If You want to withdraw you have to exchange again usd to st…” (1★, v2026.32.0, GB)
Rating by app version (newest first)
| Version | Reviews | Avg stars | Share with a complaint |
|---|---|---|---|
| 2026.42.1 | 20 | 3.0 | 35% |
| 2026.42.0 | 31 | 3.7 | 32% |
| 2026.41.0 | 107 | 3.9 | 22% |
| 2026.40.0 | 11 | 3.1 | 55% |
Versions with fewer than 3 reviews in the sample are left out.
FAQ
What do users complain about most in Robinhood?
In 300 recent App Store reviews (2021-05-27 to 2026-10-22), the most common complaint theme was feature requests (43% of complaining reviews), and the top specific issue was “answer support requests” (29 reviews).
How many Robinhood reviews are negative?
118 of 300 recent reviews (39%) contained a complaint. Average rating in this sample: 3.36★. Its all-time US App Store rating is 4.3★ from 4.9M ratings.
Can I get the same report for my own app?
Yes. Paste your App Store or Google Play link at revunda.xyz/apps/ and you get the full PDF (up to 300 recent reviews, 7 categories, 18 specific issues, version trend, 10 ranked fixes) within 24–48 hours. A free mini check shows the top 3 themes in seconds.
How to read this
Apple's public feed only shows recent reviews, so this is a snapshot of the last weeks or months, not the app's full history. Popular apps attract complaints in proportion to their size; the useful part is which issues repeat. Generated 22 October 2026. We have no relationship with Robinhood Markets, Inc..
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