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X (Twitter) app reviews: what users complain about
We ran AppGripe on 300 of the most recent public App Store reviews of X (Social, by X Corp.) from 3 storefronts, dated 2026-10-03 to 2026-10-22. Average rating in this sample: 2.96★. Its all-time US App Store rating is 4.6★ from 11.1M ratings. 68 reviews contained a complaint; the biggest theme was bugs (71%).
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Complaint categories
| Category | Reviews | Share of complaints | Avg severity (0–3) |
|---|---|---|---|
| Bugs | 48 | 71% | 2.2 |
| Feature requests | 26 | 38% | 2.0 |
| UX / design | 23 | 34% | 1.9 |
| Performance | 8 | 12% | 2.6 |
| Pricing / subscription | 6 | 9% | 2.3 |
| Crashes / freezes | 5 | 7% | 2.7 |
| Ads | 5 | 7% | 2.0 |
A review can count in several categories, so shares add up to more than 100%. Severity is the AI's estimate of how bad the problem is for the user.
Top issues, ranked by reviews × severity
- Improve content quality: 58 complaining reviews, avg severity 2.1/3. What to do: Review the content areas users name; add a "report a problem" button on content.
“Its a terrible app. Theres gore, sexual content, and all the bad things u can think abt. Do NOT lead into the horrendous app. Its disgusting.” (1★, v12.31.2, CA) - Fix login / account access: 26 complaining reviews, avg severity 2.5/3. What to do: Audit the sign-in flow (SSO, password reset, verification emails) on the latest version; add clear error messages.
“Says my account is locked and wont let me reset my password. All I did was get the new iphone and now impossible to log in on my new phone. Please fix this. There seems to be some sort of bug at your end, it really shouldn’t be this hard/impossible to gain acc…” (1★, v12.32, GB) - Soften the redesign backlash: 25 complaining reviews, avg severity 2.1/3. What to do: Explain the change in-app, restore the most-missed option, or offer a setting for the old behaviour.
“What the hell X I use an iPad not A PHone and you changed it into the most pathetic UI update for users across the board ..like me and those of us who use a tablet Please get a fix ASAP” (1★, v12.36, US) - Answer support requests: 19 complaining reviews, avg severity 2.5/3. What to do: Add an in-app contact option and reply to these App Store reviews; Apple lets developers respond publicly.
“A scam game gen you play and win they cancel everything” (1★, v12.35, US) - Ship the most requested feature: 9 complaining reviews, avg severity 1.8/3. What to do: Read the quotes below for the exact request; consider a public roadmap.
“Are you for real? I can’t be in the app now while I listen to something else because your stupid low quality ads play over whatever I have currently playing. And stop messing with the app! Bring back the functioning default share sheet upon long press and sto…” (1★, v12.31.1, GB) - Fix features broken by the latest update: 7 complaining reviews, avg severity 2.0/3. What to do: Add regression tests for the features users name in these reviews before the next release.
“The last update messed up scrolling with a Magic Keyboard when I try to scroll down it drill my tabs at the top was working perfectly fine before the last update” (2★, v12.35, US)
Rating by app version (newest first)
| Version | Reviews | Avg stars | Share with a complaint |
|---|---|---|---|
| 12.36 | 93 | 3.3 | 27% |
| 12.35 | 70 | 2.8 | 21% |
| 12.33 | 75 | 2.9 | 19% |
| 12.32.1 | 11 | 3.2 | 18% |
| 12.32 | 11 | 2.7 | 36% |
| 12.31.2 | 21 | 2.8 | 5% |
Versions with fewer than 3 reviews in the sample are left out.
FAQ
What do users complain about most in X (Twitter)?
In 300 recent App Store reviews (2026-10-03 to 2026-10-22), the most common complaint theme was bugs (71% of complaining reviews), and the top specific issue was “improve content quality” (58 reviews).
How many X (Twitter) reviews are negative?
68 of 300 recent reviews (23%) contained a complaint. Average rating in this sample: 2.96★. Its all-time US App Store rating is 4.6★ from 11.1M ratings.
Can I get the same report for my own app?
Yes. Paste your App Store or Google Play link at revunda.xyz/apps/ and you get the full PDF (up to 300 recent reviews, 7 categories, 18 specific issues, version trend, 10 ranked fixes) within 24–48 hours. A free mini check shows the top 3 themes in seconds.
How to read this
Apple's public feed only shows recent reviews, so this is a snapshot of the last weeks or months, not the app's full history. Popular apps attract complaints in proportion to their size; the useful part is which issues repeat. Generated 22 October 2026. We have no relationship with X Corp..
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