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Hily app reviews: what users complain about
We ran Revunda on 300 of the most recent public App Store reviews of Hily Dating App: Meet. Date. (Dating, by Hily Corp.) from 2 storefronts, dated 2023-09-04 to 2026-10-21. Average rating in this sample: 2.06★. Its all-time US App Store rating is 4.4★ from 384K ratings. 193 reviews contained a complaint; the biggest theme was pricing / subscription (78%).
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Complaint categories
| Category | Reviews | Share of complaints | Avg severity (0–3) |
|---|---|---|---|
| Pricing / subscription | 150 | 78% | 2.5 |
| Bugs | 58 | 30% | 2.6 |
| Feature requests | 49 | 25% | 2.5 |
| Ads | 21 | 11% | 2.5 |
| UX / design | 12 | 6% | 2.5 |
| Crashes / freezes | 8 | 4% | 2.9 |
| Performance | 7 | 4% | 2.8 |
A review can count in several categories, so shares add up to more than 100%. Severity is the AI's estimate of how bad the problem is for the user.
Top issues, ranked by reviews × severity
- Justify or adjust the price: 115 complaining reviews, avg severity 2.5/3. What to do: Test a cheaper tier, annual discount or one-time purchase; show what paid users get.
“You dont get matches,you dont get messages,its expensive an not worth it full of fakes,and i got banned for breaking a mysterious rule that they cant even tell me what rule i broke i never received a message or sent a message to be able to break ang rules path…” (1★, v5.108.1, GB) - Ease paywall pressure: 91 complaining reviews, avg severity 2.5/3. What to do: Keep core features usable for free users or explain clearly what is paid; show the paywall less often.
“Whoever said you can see who likes you first free is an absolute liar and was probably paid to say all that, I had the app for a total of an hour and in that time I tried looking at photos on peoples profiles and only one photo would actually appear so there’s…” (1★, v6.79.0, GB) - Improve content quality: 37 complaining reviews, avg severity 2.6/3. What to do: Review the content areas users name; add a "report a problem" button on content.
“Filled with fake bot accounts literally every profile is begging you to sub to their OF for spicy content. Every notification is a prompt to pay. Literally everything on the app is fake as a way to squeeze money out of you. AVOID” (1★, v5.86.1, GB) - Fix login / account access: 26 complaining reviews, avg severity 2.9/3. What to do: Audit the sign-in flow (SSO, password reset, verification emails) on the latest version; add clear error messages.
“I tried to log in and it immediately said my account has been permanently suspended when I have never used this app before” (1★, v6.57.0, GB) - Answer support requests: 26 complaining reviews, avg severity 2.7/3. What to do: Add an in-app contact option and reply to these App Store reviews; Apple lets developers respond publicly.
“I paid for premium so I could use the premium filters. I constantly saw the message “Your filters have been changed to meet most of your criteria” only to find that all filters were disabled. I decided to play around with it. I live in central U.K. 1,000 KM ra…” (1★, v6.09.0, GB) - Reduce ad frequency and length: 20 complaining reviews, avg severity 2.5/3. What to do: Cap ads per session, avoid unskippable video, and never show ads in the middle of a core task.
“The amount of adverts on this app is ridiculous, i’m getting an advert every 15-40 seconds. Sort it out.” (2★, v5.100.0, GB)
Rating by app version (newest first)
| Version | Reviews | Avg stars | Share with a complaint |
|---|---|---|---|
| 6.90.0 | 7 | 3.3 | 43% |
| 6.89.0 | 6 | 1.7 | 83% |
| 6.88.0 | 3 | 4.0 | 33% |
| 6.87.1 | 3 | 3.7 | 33% |
Versions with fewer than 3 reviews in the sample are left out.
FAQ
What do users complain about most in Hily?
In 300 recent App Store reviews (2023-09-04 to 2026-10-21), the most common complaint theme was pricing / subscription (78% of complaining reviews), and the top specific issue was “justify or adjust the price” (115 reviews).
How many Hily reviews are negative?
193 of 300 recent reviews (64%) contained a complaint. Average rating in this sample: 2.06★. Its all-time US App Store rating is 4.4★ from 384K ratings.
Can I get the same report for my own app?
Yes. Paste your App Store or Google Play link at revunda.xyz/apps/ and you get the full PDF (up to 300 recent reviews, 7 categories, 18 specific issues, version trend, 10 ranked fixes) within 24–48 hours. A free mini check shows the top 3 themes in seconds.
How to read this
Apple's public feed only shows recent reviews, so this is a snapshot of the last weeks or months, not the app's full history. Popular apps attract complaints in proportion to their size; the useful part is which issues repeat. Generated 21 October 2026. We have no relationship with Hily Corp..
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