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Hinge app reviews: what users complain about
We ran AppGripe on 300 of the most recent public App Store reviews of Hinge Dating App: Match & Date (Dating, by Hinge, Inc.) from 3 storefronts, dated 2026-08-15 to 2026-10-22. Average rating in this sample: 2.88★. Its all-time US App Store rating is 4.4★ from 1.1M ratings. 107 reviews contained a complaint; the biggest theme was pricing / subscription (50%).
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Complaint categories
| Category | Reviews | Share of complaints | Avg severity (0–3) |
|---|---|---|---|
| Pricing / subscription | 53 | 50% | 2.4 |
| Bugs | 43 | 40% | 2.5 |
| Feature requests | 26 | 24% | 2.0 |
| UX / design | 14 | 13% | 2.0 |
| Performance | 10 | 9% | 2.2 |
| Crashes / freezes | 6 | 6% | 2.6 |
A review can count in several categories, so shares add up to more than 100%. Severity is the AI's estimate of how bad the problem is for the user.
Top issues, ranked by reviews × severity
- Fix login / account access: 36 complaining reviews, avg severity 2.6/3. What to do: Audit the sign-in flow (SSO, password reset, verification emails) on the latest version; add clear error messages.
“This app will not even properly do the face verification and won’t let me delete my account. Still has my number and photos.” (1★, v10.9.0, US) - Justify or adjust the price: 33 complaining reviews, avg severity 2.4/3. What to do: Test a cheaper tier, annual discount or one-time purchase; show what paid users get.
“Keep your site it’s not worth paying for anyway. The bogus amount of times my profile is removed because I don’t want to entertain certain pieces of trash is beyond myself! Keep it and don’t catch no lawsuits due to the bs that carry’s on this site!” (1★, v10.9.0, US) - Answer support requests: 22 complaining reviews, avg severity 2.7/3. What to do: Add an in-app contact option and reply to these App Store reviews; Apple lets developers respond publicly.
“The other day I was banned from Tinder and Hinge simultaneously for no reason. I did not break any rules. I appealed both bans. Hinge got back to me first saying I was banned because I was banned on Tinder for breaking the rules (no specifics whatsoever) and m…” (1★, v10.8.0, CA) - Ease paywall pressure: 21 complaining reviews, avg severity 2.4/3. What to do: Keep core features usable for free users or explain clearly what is paid; show the paywall less often.
“Makes no sense why the core features of this app are behind a paywall. But don’t worry, they give you a couple free likes before asking you to pay up. What a joke” (1★, v10.2.0, CA) - Rethink usage limits: 13 complaining reviews, avg severity 2.3/3. What to do: Users read hard limits as a cash grab; consider softer limits or earning more through use.
“Horrible. Constant glitches. Messages won’t load or send. You have a limit on the amount of conversations you can have open. Try Match instead.” (1★, v10.1.0, CA) - Soften the redesign backlash: 13 complaining reviews, avg severity 2.3/3. What to do: Explain the change in-app, restore the most-missed option, or offer a setting for the old behaviour.
“Feel like the app has changed to be more profitable at the expense of people forming connections. Disappointed” (1★, v10.9.0, GB)
Rating by app version (newest first)
| Version | Reviews | Avg stars | Share with a complaint |
|---|---|---|---|
| 10.9.0 | 54 | 2.5 | 30% |
| 10.8.0 | 66 | 3.5 | 32% |
| 10.7.0 | 25 | 2.6 | 48% |
| 10.6.0 | 16 | 3.4 | 31% |
| 10.5.0 | 23 | 2.6 | 48% |
| 10.4.0 | 27 | 3.3 | 37% |
Versions with fewer than 3 reviews in the sample are left out.
FAQ
What do users complain about most in Hinge?
In 300 recent App Store reviews (2026-08-15 to 2026-10-22), the most common complaint theme was pricing / subscription (50% of complaining reviews), and the top specific issue was “fix login / account access” (36 reviews).
How many Hinge reviews are negative?
107 of 300 recent reviews (36%) contained a complaint. Average rating in this sample: 2.88★. Its all-time US App Store rating is 4.4★ from 1.1M ratings.
Can I get the same report for my own app?
Yes. Paste your App Store or Google Play link at revunda.xyz/apps/ and you get the full PDF (up to 300 recent reviews, 7 categories, 18 specific issues, version trend, 10 ranked fixes) within 24–48 hours. A free mini check shows the top 3 themes in seconds.
How to read this
Apple's public feed only shows recent reviews, so this is a snapshot of the last weeks or months, not the app's full history. Popular apps attract complaints in proportion to their size; the useful part is which issues repeat. Generated 22 October 2026. We have no relationship with Hinge, Inc..
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