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HER app reviews: what users complain about
We ran Revunda on 300 of the most recent public App Store reviews of HER:Lesbian&Queer LGBTQ Dating (Dating, by Bloomer Inc) from 3 storefronts, dated 2024-03-20 to 2026-10-22. Average rating in this sample: 1.71★. Its all-time US App Store rating is 4.4★ from 66K ratings. 213 reviews contained a complaint; the biggest theme was pricing / subscription (61%).
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Complaint categories
| Category | Reviews | Share of complaints | Avg severity (0–3) |
|---|---|---|---|
| Pricing / subscription | 129 | 61% | 2.5 |
| Bugs | 102 | 48% | 2.5 |
| Feature requests | 94 | 44% | 2.4 |
| UX / design | 28 | 13% | 2.4 |
| Performance | 17 | 8% | 2.5 |
| Crashes / freezes | 16 | 8% | 2.7 |
| Ads | 5 | 2% | 2.2 |
A review can count in several categories, so shares add up to more than 100%. Severity is the AI's estimate of how bad the problem is for the user.
Top issues, ranked by reviews × severity
- Justify or adjust the price: 89 complaining reviews, avg severity 2.5/3. What to do: Test a cheaper tier, annual discount or one-time purchase; show what paid users get.
“The app is a great concept but it’s so frustrating and very poor in performance. There are constant glitches in the app. It either freezes or completely closes randomly. You don’t see updates, or you see a bunch on your phone but when you open the app you see…” (1★, v6.26.12, GB) - Ease paywall pressure: 71 complaining reviews, avg severity 2.6/3. What to do: Keep core features usable for free users or explain clearly what is paid; show the paywall less often.
“I remember when this app actually felt usable without paying. You could connect, have conversations, and figure out if there was a vibe without being nickel and dimed at every step. Now it feels like almost every basic feature has been stripped away and locked…” (1★, v6.27.5, CA) - Improve content quality: 65 complaining reviews, avg severity 2.6/3. What to do: Review the content areas users name; add a "report a problem" button on content.
“I’ve been using this app since around November last year, and I have never had a single match that went anywhere. The app is constantly flooded with the same stream of bots that somehow never get flagged off the bat. Every day I get 2/3 likes off of the same…” (1★, v6.29.1, GB) - Fix login / account access: 59 complaining reviews, avg severity 2.7/3. What to do: Audit the sign-in flow (SSO, password reset, verification emails) on the latest version; add clear error messages.
“I just signed up and immediately my account was put on hold. After verifying my identity I tried to log in and then it said my phone number is not a valid phone number. I just asked support to delete my account. If I can’t easily log in and use the app within…” (1★, v6.27.5, CA) - Answer support requests: 48 complaining reviews, avg severity 2.7/3. What to do: Add an in-app contact option and reply to these App Store reviews; Apple lets developers respond publicly.
“My account was ultimately banned after 4 days. I received an email from support that I violated community guidelines with no explanation and said it was under review. Over a week went by, I had responded to the email stating I reviewed the guidelines and didn’…” (1★, v6.29.7, US) - Rethink usage limits: 29 complaining reviews, avg severity 2.6/3. What to do: Users read hard limits as a cash grab; consider softer limits or earning more through use.
“Why can’t I see who’s liked me..? Why am I only allowed to see 3 likes per day? Why is there such a small limit on how many swipes I have per day? Why do I not have at least 1 graceful ‘undo’ when I accidentally rejected someone that liked me. The app seems pu…” (1★, v6.25.11, GB)
Rating by app version (newest first)
| Version | Reviews | Avg stars | Share with a complaint |
|---|---|---|---|
| 6.29.7 | 23 | 1.3 | 65% |
| 6.29.6 | 36 | 1.8 | 61% |
| 6.29.4 | 7 | 1.4 | 43% |
| 6.29.3 | 5 | 1.8 | 60% |
| 6.29.2 | 4 | 2.0 | 75% |
Versions with fewer than 3 reviews in the sample are left out.
FAQ
What do users complain about most in HER?
In 300 recent App Store reviews (2024-03-20 to 2026-10-22), the most common complaint theme was pricing / subscription (61% of complaining reviews), and the top specific issue was “justify or adjust the price” (89 reviews).
How many HER reviews are negative?
213 of 300 recent reviews (71%) contained a complaint. Average rating in this sample: 1.71★. Its all-time US App Store rating is 4.4★ from 66K ratings.
Can I get the same report for my own app?
Yes. Paste your App Store or Google Play link at revunda.xyz/apps/ and you get the full PDF (up to 300 recent reviews, 7 categories, 18 specific issues, version trend, 10 ranked fixes) within 24–48 hours. A free mini check shows the top 3 themes in seconds.
How to read this
Apple's public feed only shows recent reviews, so this is a snapshot of the last weeks or months, not the app's full history. Popular apps attract complaints in proportion to their size; the useful part is which issues repeat. Generated 22 October 2026. We have no relationship with Bloomer Inc.
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