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OkCupid app reviews: what users complain about

We ran Revunda on 300 of the most recent public App Store reviews of OkCupid Dating: Date Singles (Dating, by Match Group Americas, LLC) from 3 storefronts, dated 2025-01-25 to 2026-10-22. Average rating in this sample: 1.97★. Its all-time US App Store rating is 4.3★ from 289K ratings. 165 reviews contained a complaint; the biggest theme was bugs (50%).

Building a dating app? 165 of these OkCupid reviews contained a complaint, led by bugs (50%). Get the same analysis of your own app: paste your App Store link at checkout and the PDF (complaint themes, severity, version trends, 10 ranked fixes) arrives within 24–48 h.
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Complaint categories

CategoryReviewsShare of complaintsAvg severity (0–3)
Bugs8350%2.7
Pricing / subscription8350%2.5
Feature requests4326%2.4
Performance2012%2.7
Crashes / freezes1710%2.8
UX / design1710%2.4
Ads21%2.4

A review can count in several categories, so shares add up to more than 100%. Severity is the AI's estimate of how bad the problem is for the user.

Top issues, ranked by reviews × severity

  1. Improve content quality: 102 complaining reviews, avg severity 2.5/3. What to do: Review the content areas users name; add a "report a problem" button on content.
    “80% of the profiles here are fake with wrong locations” (1★, v115.0.0, GB)
  2. Justify or adjust the price: 53 complaining reviews, avg severity 2.4/3. What to do: Test a cheaper tier, annual discount or one-time purchase; show what paid users get.
    “Possibly one of the worst dating apps I have ever seen. For a $40 per month subscription, you get inundated with lots of people from China, the Philippines, and Africa. They count people looking at your profile as “interested”. These are not the same as peo…” (1★, v116.0.0, US)
  3. Fix login / account access: 42 complaining reviews, avg severity 2.8/3. What to do: Audit the sign-in flow (SSO, password reset, verification emails) on the latest version; add clear error messages.
    “I have used my email to log in. Why do I need to use my mobile phone number? I don't use that old mobile phone anymore. It's a disappointing software. And the device I use is the same as before, but it asks me to receive the verification code with an unuseable…” (1★, v116.0.0, US)
  4. Ease paywall pressure: 32 complaining reviews, avg severity 2.4/3. What to do: Keep core features usable for free users or explain clearly what is paid; show the paywall less often.
    “OKCupid shows you likes but doesn’t let you realistically act on them. I’ve had around 20 likes, no matches, no swipes left, and no meaningful way to engage unless I pay. Other apps at least let things happen organically — here it feels like interest is delibe…” (2★, v109.1.0, GB)
  5. Answer support requests: 19 complaining reviews, avg severity 2.8/3. What to do: Add an in-app contact option and reply to these App Store reviews; Apple lets developers respond publicly.
    “I would not recommend paying for OkCupid. Before subscribing, I was shown a very large number under “Interested in You,” which gave the impression that these were people who had actually liked my profile. After paying, I discovered that this section includes p…” (2★, v116.0.0, US)
  6. Soften the redesign backlash: 19 complaining reviews, avg severity 2.4/3. What to do: Explain the change in-app, restore the most-missed option, or offer a setting for the old behaviour.
    “Update 06/2026 Deleted the app from my devices. —— After the update 114.3.0 After updating the app, I checked Passport mode and the first 23 profiles shown were from Indonesia, Kenya, the Philippines, Vietnam, Malaysia, Colombia, Taiwan, China and the US.…” (2★, v115.0.0, GB)

Rating by app version (newest first)

VersionReviewsAvg starsShare with a complaint
117.0.053.060%
116.0.01162.249%
115.2.052.640%
115.0.072.357%

Versions with fewer than 3 reviews in the sample are left out.

FAQ

What do users complain about most in OkCupid?

In 300 recent App Store reviews (2025-01-25 to 2026-10-22), the most common complaint theme was bugs (50% of complaining reviews), and the top specific issue was “improve content quality” (102 reviews).

How many OkCupid reviews are negative?

165 of 300 recent reviews (55%) contained a complaint. Average rating in this sample: 1.97★. Its all-time US App Store rating is 4.3★ from 289K ratings.

Can I get the same report for my own app?

Yes. Paste your App Store or Google Play link at revunda.xyz/apps/ and you get the full PDF (up to 300 recent reviews, 7 categories, 18 specific issues, version trend, 10 ranked fixes) within 24–48 hours. A free mini check shows the top 3 themes in seconds.

How to read this

Apple's public feed only shows recent reviews, so this is a snapshot of the last weeks or months, not the app's full history. Popular apps attract complaints in proportion to their size; the useful part is which issues repeat. Generated 22 October 2026. We have no relationship with Match Group Americas, LLC.

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Want this for your own app? Paste your App Store link and get the full PDF (up to 300 recent reviews from up to 15 storefronts, 7 categories, 18 specific issues, version trends, 10 ranked fixes) within 24–48 h.
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