Gemini on Android: what Google Play reviewers complain about
We classified the 300 newest English-language Google Play reviews of Google Gemini (by Google LLC) in the US store, dated 22 October 2026 to 23 October 2026. Average rating in this sample: 4.12★. Its all-time Google Play rating is 4.5★ from 49.8M ratings. 30 reviews (10%) contained a complaint; the biggest theme was bugs (77% of complaining reviews).
Star ratings in this sample
| Stars | Reviews | Share |
|---|---|---|
| 5★ | 209 | 70% |
| 4★ | 22 | 7% |
| 3★ | 15 | 5% |
| 2★ | 3 | 1% |
| 1★ | 51 | 17% |
Complaint themes
| Theme | Reviews | Share of complaints | Avg severity (0–3) |
|---|---|---|---|
| Bugs | 23 | 77% | 2.4 |
| Feature requests | 11 | 37% | 2.0 |
| UX / design | 4 | 13% | 2.0 |
| Performance | 4 | 13% | 2.3 |
| Pricing / subscription | 3 | 10% | 2.0 |
| Crashes / freezes | 1 | 3% | 2.6 |
A review can count in several themes, so shares add up to more than 100%.
Top issues, ranked by reviews × severity
- Improve content quality: 14 complaining reviews, avg severity 2.5/3. What to do: Review the content areas users name; add a "report a problem" button on content.
“by far the worst AI app that I ever used. the amount of wrong information should be impossible. constantly looses information 5 minutes. constantly misunderstanding information. it appears to do it on purpose” (1★, v1.0.995038376, 2026-10-22) - Stop data / progress loss: 5 complaining reviews, avg severity 2.5/3. What to do: Reproduce sync and restore paths; add server-side backup and a visible "restore" option.
“Google assistant is way better than Gemini. i don't like it, that i had to reprogram everything my data from Google assistant didn't transfer worst app” (1★, v1.0.995038376, 2026-10-22) - Soften the redesign backlash: 5 complaining reviews, avg severity 2.2/3. What to do: Explain the change in-app, restore the most-missed option, or offer a setting for the old behaviour.
“Gemini cannot run my old Google Assistant routines. Why is Google forcing me to switch to Gemini when it can't do the thing I use most in Google Assistant?” (1★, v1.0.995038376, 2026-10-22) - Ship the most requested feature: 4 complaining reviews, avg severity 1.7/3. What to do: Read the quotes below for the exact request; consider a public roadmap.
“GIVE ME THE OPTION TO SWITCH BACK TO GOOGLE ASSISTANT. STOP MAKING US USE AI.” (1★, v?, 2026-10-23) - Fix features broken by the latest update: 2 complaining reviews, avg severity 2.2/3. What to do: Add regression tests for the features users name in these reviews before the next release.
“Assalamu Alaikum, my request is that the update that has come with the task section is running in Chrome but it is not running in my app. In the same way, the GMNI super app which is on the computer is running but The task system is not working here, so the on…” (3★, v1.0.995038376, 2026-10-22)
Google Play vs App Store
| Google Play (Android) | App Store (iOS) | |
|---|---|---|
| Reviews in sample | 300 | 300 |
| Dates | 2026-10-22 – 2026-10-23 | 2026-10-17 – 2026-10-22 |
| Avg stars in sample | 4.12★ | 4.67★ |
| Reviews with a complaint | 10% | 6% |
| Biggest complaint theme | Bugs | Bugs |
Both samples use the same AI classifier. The iOS sample comes from Apple's public review feed across several storefronts and can cover a longer period, so compare themes rather than exact percentages.
Gemini App Store complaints (iOS)
Rating by app version
| Version | Reviews | Avg stars | Share with a complaint |
|---|---|---|---|
| 1.0.995038376 | 197 | 3.9 | 13% |
| 1.0.971139365 | 52 | 4.5 | 2% |
Versions with fewer than 5 reviews in the sample are left out.
The same report for your Android app
Up to 600 recent Google Play reviews in up to 10 languages, classified into 7 themes and 18 specific issues, with severity, version trend, real quotes and 10 ranked fixes. PDF by email within 24–48 h.
Google Play report €19 €9 iOS + Android bundle €29 €15 Free check
Launch prices until 30 Nov 2026 or the first 20 orders (then €19 / €29 bundle).
Method and limits
Reviews were collected once from the public Google Play listing (newest first, US store, English) with the open-source google-play-scraper library, then each review was classified by an AI model into 7 themes and 18 specific issues with a severity of 0–3; individual labels can be wrong, so check the quotes. Big apps get hundreds of reviews a day, so this is a snapshot of a few days, not the app's full history. Generated 24 October 2026. Not affiliated with Google LLC or Google.
More Google Play complaint reports
- DeepSeek on Android (32% of 300 reviews with a complaint)
- SwiftKey on Android (30% of 300 reviews with a complaint)
- Amazon Shopping on Android (47% of 300 reviews with a complaint)
- Discord on Android (38% of 300 reviews with a complaint)
- Character AI on Android (52% of 300 reviews with a complaint)
- TikTok on Android (14% of 300 reviews with a complaint)
- CapCut on Android (26% of 300 reviews with a complaint)
- Messenger on Android (14% of 300 reviews with a complaint)
All Google Play reports · All app complaint reports
FAQ
What do Android users complain about most in Gemini?
In the 300 newest US Google Play reviews (2026-10-22 to 2026-10-23), the most common complaint theme was bugs (77% of complaining reviews), and the top specific issue was “improve content quality” (14 reviews).
How many Gemini Google Play reviews are negative?
30 of 300 recent reviews (10%) contained a complaint. Average rating in this sample: 4.12★.
Do iPhone or Android users complain more about Gemini?
In our samples, 10% of recent Google Play reviews and 6% of recent App Store reviews contained a complaint. The samples cover different periods, so the gap is a signal, not a precise measurement.