Printify 1-star reviews: what merchants complain about
43 one- and two-star Shopify App Store reviews with text (38 one-star) of Printify: Print on Demand, Dropshipping category, posted 5 Nov 2025 – 1 Oct 2026.
What the reviews complain about
| Complaint | Share | Reviews | All apps |
|---|---|---|---|
| Slow or no support | 44.2% | 19 | 31.2% |
| Charges & refunds | 18.6% | 8 | 13.9% |
| Sync, orders & inventory errors | 16.3% | 7 | 6.5% |
| Bugs & broke the store | 14% | 6 | 17.9% |
| Missing features & limits | 7% | 3 | 3.1% |
| Slow store & app speed | 7% | 3 | 2.7% |
| Too expensive for what it does | 4.7% | 2 | 4.7% |
| Export, import & migration pain | 4.7% | 2 | 6.4% |
| Called it a scam or misleading | 4.7% | 2 | 5.8% |
| Charged after uninstalling/cancelling | 2.3% | 1 | 1.4% |
| Hard to use or set up | 2.3% | 1 | 9.1% |
A review can match several themes; 23.3% match none. All apps: 2,418 low-star reviews of 192 Shopify apps in the study.
In merchants’ words
“… Customer service was both helpful and snarky when trying to get this resolved and unfortunately it was not resolved.”
Shopify App Store review, Aug 2026
“… Printify charges you real shipping costs (in my case $9.85 AUD per order) but gives you no way to factor this into your retail price within their interface.”
Shopify App Store review, Aug 2026
“… The Add to Cart problem is more likely the Printify sync issue I mentioned.”
Shopify App Store review, Sep 2026
“Have gotten numerous orders wrong or messed up, as well as shipping taking too long for tik tok.”
Shopify App Store review, Sep 2026
“… Even if you try to automate something with a chrome extension because the plugin has a severe lack of features, your limited to the fact that's it's also broken and unreliable.”
Shopify App Store review, Jun 2026
Developer replies
28 of 43 got a developer reply (65.1%), median 15 days after the review. All apps in the study: 43.9%.
Time on the app before the review
| Time used | Reviews | Share |
|---|---|---|
| Under 1 day | 2 | 4.7% |
| 1–7 days | 3 | 7% |
| 8–30 days | 5 | 11.6% |
| 1–12 months | 14 | 32.6% |
| Over 1 year | 19 | 44.2% |
Dropshipping category: shared complaints
AppGap reads the recent 1–3★ merchant reviews of the top ~10 apps in your Shopify App Store category and ranks the complaints they share, with real quotes. One PDF by email within 24–48 h.
Get my category report – €19Sample PDF · AppGap
€19 €39 one-off, launch price until 30 Nov 2026 or the first 20 orders. Full refund if we can’t produce a useful report.
Same category: Printful · AutoDS · Zendrop
Data and method: Shopify App Store review study · Shopify app bad reviews: what to fix first · All app and plugin pages