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Sleep Cycle app reviews: what users complain about
We ran AppGripe on 300 of the most recent public App Store reviews of Sleep Cycle - Tracker & Sounds (Health, by Sleep Cycle AB) from 3 storefronts, dated 2025-03-20 to 2026-10-22. Average rating in this sample: 2.88★. Its all-time US App Store rating is 4.7★ from 31K ratings. 181 reviews contained a complaint; the biggest theme was pricing / subscription (66%).
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Complaint categories
| Category | Reviews | Share of complaints | Avg severity (0–3) |
|---|---|---|---|
| Pricing / subscription | 119 | 66% | 2.4 |
| Bugs | 84 | 46% | 2.3 |
| Feature requests | 71 | 39% | 2.2 |
| UX / design | 24 | 13% | 2.3 |
| Ads | 9 | 5% | 2.1 |
| Crashes / freezes | 8 | 4% | 2.5 |
| Performance | 8 | 4% | 2.2 |
A review can count in several categories, so shares add up to more than 100%. Severity is the AI's estimate of how bad the problem is for the user.
Top issues, ranked by reviews × severity
- Ease paywall pressure: 70 complaining reviews, avg severity 2.4/3. What to do: Keep core features usable for free users or explain clearly what is paid; show the paywall less often.
“It was a fantastic app. Unfortunately for over a year it keeps getting worse and worse. More stuff is put behind paywall, they don’t care about customers. All they interested is your money. What it was a great simple alarm with sleep tracker now its a way to b…” (1★, v6.26.14, GB) - Justify or adjust the price: 67 complaining reviews, avg severity 2.3/3. What to do: Test a cheaper tier, annual discount or one-time purchase; show what paid users get.
“Extremely expensive app with very poor value for money — I paid either $59 or $79 in January 2025 and ended up cancelling after about two months of use. Apple’s own sleep tracking already rates my sleep as very poor, yet this app consistently reports my sleep…” (1★, v6.26.6, CA) - Soften the redesign backlash: 47 complaining reviews, avg severity 2.5/3. What to do: Explain the change in-app, restore the most-missed option, or offer a setting for the old behaviour.
“Number of years ago, when I started using the app, it was slick minimalistic into the point. Then years after into the development they started messing around with user interface and introduce the new “bubbly”, design where instead of normal fonts everything t…” (1★, v6.25.17, CA) - Improve content quality: 43 complaining reviews, avg severity 2.2/3. What to do: Review the content areas users name; add a "report a problem" button on content.
“A once great App is a poor substitute thanks to take over by investment company. This App is regularly wrong about if you are asleep - the foundational functionality! There is no ‘Settings’ function so lacks basic flexibility such as changing Fahrenheit to Cel…” (1★, v6.25.19, CA) - Make trials and renewals transparent: 27 complaining reviews, avg severity 2.3/3. What to do: Show the renewal date and price before the trial ends; link to cancellation. Surprise charges drive 1-star reviews and refunds.
“Short version: Don’t download it or sign up for the “Free Trial”. This app seemed OK from its App Store page, so I signed up for the free trial. After a couple of days I tried to cancel the free trial. I thought I had, but then it charged me for a 1 year sub…” (1★, v6.26.12, CA) - Fix notifications: 21 complaining reviews, avg severity 2.2/3. What to do: Check notification delivery and let users control frequency in settings.
“I have this app because of the smart alarm and general tracking of my sleep, so generally I do like it. But I’m getting almost daily notifications to get premium and they are slowly pushing me to uninstall this app. It’s convenient but if it’s just going to ad…” (3★, v6.26.11, CA)
Rating by app version (newest first)
| Version | Reviews | Avg stars | Share with a complaint |
|---|---|---|---|
| 6.26.410 | 9 | 3.0 | 56% |
| 6.26.400 | 19 | 3.9 | 37% |
| 6.26.391 | 36 | 3.3 | 39% |
| 6.26.37 | 7 | 3.6 | 43% |
Versions with fewer than 3 reviews in the sample are left out.
FAQ
What do users complain about most in Sleep Cycle?
In 300 recent App Store reviews (2025-03-20 to 2026-10-22), the most common complaint theme was pricing / subscription (66% of complaining reviews), and the top specific issue was “ease paywall pressure” (70 reviews).
How many Sleep Cycle reviews are negative?
181 of 300 recent reviews (60%) contained a complaint. Average rating in this sample: 2.88★. Its all-time US App Store rating is 4.7★ from 31K ratings.
Can I get the same report for my own app?
Yes. Paste your App Store or Google Play link at revunda.xyz/apps/ and you get the full PDF (up to 300 recent reviews, 7 categories, 18 specific issues, version trend, 10 ranked fixes) within 24–48 hours. A free mini check shows the top 3 themes in seconds.
How to read this
Apple's public feed only shows recent reviews, so this is a snapshot of the last weeks or months, not the app's full history. Popular apps attract complaints in proportion to their size; the useful part is which issues repeat. Generated 22 October 2026. We have no relationship with Sleep Cycle AB.
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