ProFit reviews: what App Store users complain about

We classified the 500 most recent App Store reviews of ProFit: Workout Planner (by VGFIT LLC) from 15 storefronts, dated 23 June 2022 to 30 September 2026. Average rating in this sample: 2.42★. All-time rating in the US App Store: 4.6★ from 43k ratings. 307 reviews (61%) contained a complaint; the biggest theme was pricing / subscription (90% of complaining reviews).

Star ratings in this sample

StarsReviewsShare
5★14529%
4★204%
3★235%
2★224%
1★29058%

Complaint themes

ThemeReviewsShare of complaintsAvg severity (0–3)
Pricing / subscription27790%2.3
Feature requests8528%2.2
Bugs4715%2.6
Crashes / freezes134%2.6
UX / design103%2.3
Ads62%2.5
Performance41%2.7

A review can count in several themes, so shares add up to more than 100%.

Top issues, ranked by reviews × severity

  1. Justify or adjust the price: 204 complaining reviews, avg severity 2.2/3. What to do: Test a cheaper tier, annual discount or one-time purchase; show what paid users get.
    “I’m putting this at 5 so it can be at top and what I want to say is everything is good and I just wanted to get fit so I made my profile I tried to do my first exercise but I realized it costed money and it costed to much so lower the price then it would be go…” (5★, v7.0.8, 2022-06-29, US)
  2. Ease paywall pressure: 149 complaining reviews, avg severity 2.4/3. What to do: Keep core features usable for free users or explain clearly what is paid; show the paywall less often.
    “See I understand you need to generate revenue. But, I need some sort of basic features to look at before subscribing. Literally to do anything in this app you need a paid subscription.” (1★, v7.9.9, 2023-07-02, IN)
  3. Improve content quality: 49 complaining reviews, avg severity 2.4/3. What to do: Review the content areas users name; add a "report a problem" button on content.
    “No free content” (1★, v7.0.8, 2022-07-30, US)
  4. Make trials and renewals transparent: 39 complaining reviews, avg severity 2.4/3. What to do: Show the renewal date and price before the trial ends; link to cancellation. Surprise charges drive 1-star reviews and refunds.
    “Signed up for the free trial and ended up getting charged. I tried to cancel the subscription but they go to great lengths to make the cancellation process difficult.” (2★, v7.10.8, 2024-10-30, US)
  5. Answer support requests: 21 complaining reviews, avg severity 2.5/3. What to do: Add an in-app contact option and reply to these App Store reviews; Apple lets developers respond publicly.
    “I have emailed you several times that it says I do not have an account that I paid for. I just renewed my subscription but if someone cannot reply to me and help me get this problem resolved please refund my money. The app is good but if I can’t get support it…” (1★, v7.10.4, 2024-07-22, US)

Rating by app version

VersionReviewsAvg starsShare with a complaint
8.5.051.880%

Versions with fewer than 5 reviews in the sample are left out.

App Store vs Google Play

App Store (iOS)Google Play (Android)
Reviews in sample500400
Dates2022-06-23 – 2026-09-302025-04-07 – 2026-10-11
Avg stars in sample2.42★3.97★
Reviews with a complaint61%16%
Biggest complaint themePricing / subscriptionPricing / subscription

ProFit Google Play complaints (Android)

Is ProFit your app?

The full report reads up to ~300 of the latest public App Store reviews, classifies them into 7 themes and 18 specific issues, and ranks the 10 fixes that would move your rating most. PDF by email within 24–48 h.

Full App Store report €49 €19 iOS + Android bundle €29 €15 Free check

Launch prices until 30 Nov 2026 or the first 20 orders (then €49 / €29 bundle).

Method and limits

Reviews were collected once from Apple's public customer-reviews feed (most recent first, 15 storefronts merged, up to 500 reviews), then each review was classified by an AI model into 7 themes and 18 specific issues with a severity of 0–3; individual labels can be wrong, so check the quotes. This is a snapshot of recent reviews, not the app's full history. Generated 24 October 2026. Not affiliated with VGFIT LLC or Apple.

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FAQ

What do users complain about most in ProFit?

In the 500 most recent App Store reviews (2022-06-23 to 2026-09-30), the most common complaint theme was pricing / subscription (90% of complaining reviews), and the top specific issue was “justify or adjust the price” (204 reviews).

How many ProFit App Store reviews are negative?

307 of 500 recent reviews (61%) contained a complaint. Average rating in this sample: 2.42★.