Aura reviews: what App Store users complain about
We classified the 500 most recent App Store reviews of Aura: Meditation & Sleep, CBT (by Aura Health Inc.) from 12 storefronts, dated 21 February 2025 to 21 October 2026. Average rating in this sample: 3.65★. All-time rating in the US App Store: 4.7★ from 35k ratings. 167 reviews (33%) contained a complaint; the biggest theme was pricing / subscription (86% of complaining reviews).
Star ratings in this sample
| Stars | Reviews | Share |
|---|---|---|
| 5★ | 309 | 62% |
| 4★ | 16 | 3% |
| 3★ | 11 | 2% |
| 2★ | 21 | 4% |
| 1★ | 143 | 29% |
Complaint themes
| Theme | Reviews | Share of complaints | Avg severity (0–3) |
|---|---|---|---|
| Pricing / subscription | 144 | 86% | 2.3 |
| Bugs | 41 | 25% | 2.3 |
| Feature requests | 34 | 20% | 2.2 |
| UX / design | 20 | 12% | 2.1 |
| Crashes / freezes | 7 | 4% | 2.5 |
| Performance | 6 | 4% | 2.3 |
| Ads | 2 | 1% | 2.2 |
A review can count in several themes, so shares add up to more than 100%.
Top issues, ranked by reviews × severity
- Make trials and renewals transparent: 103 complaining reviews, avg severity 2.2/3. What to do: Show the renewal date and price before the trial ends; link to cancellation. Surprise charges drive 1-star reviews and refunds.
“Wished a free trial as advertised and was immediately informed I was charged as I used a free trial over a year ago that I had no memory of. When I attempted a cancel and refund within a few days I was refused. So I’m stuck with this weak ridiculous subscrip…” (1★, v3.18.165, 2025-12-16, US) - Justify or adjust the price: 67 complaining reviews, avg severity 2.3/3. What to do: Test a cheaper tier, annual discount or one-time purchase; show what paid users get.
“Takes money out when u already have subscription that hasn’t expired. It also has doubled in price” (1★, v3.18.166, 2026-03-10, AU) - Improve content quality: 29 complaining reviews, avg severity 2.2/3. What to do: Review the content areas users name; add a "report a problem" button on content.
“No sounds , nothing what’s gone wrong” (1★, v3.18.169, 2026-03-20, GB) - Answer support requests: 25 complaining reviews, avg severity 2.4/3. What to do: Add an in-app contact option and reply to these App Store reviews; Apple lets developers respond publicly.
“I loved this app initially. Great concept. However it automatically renewed when I didn’t have that option selected. Contacted customer service. Literally 20 emails. No one ever responded. I’m not sure this is an actual company or maybe it just exists as an ap…” (1★, v3.18.146, 2025-02-25, US) - Ease paywall pressure: 24 complaining reviews, avg severity 2.5/3. What to do: Keep core features usable for free users or explain clearly what is paid; show the paywall less often.
“Absolutely everything on this app is locked behind a paywall, not a single free thing on it.” (1★, v3.18.165, 2026-02-17, US)
Rating by app version
| Version | Reviews | Avg stars | Share with a complaint |
|---|---|---|---|
| 3.22.0 | 6 | 3.0 | 50% |
Versions with fewer than 5 reviews in the sample are left out.
App Store vs Google Play
| App Store (iOS) | Google Play (Android) | |
|---|---|---|
| Reviews in sample | 500 | 400 |
| Dates | 2025-02-21 – 2026-10-21 | 2024-11-30 – 2026-10-23 |
| Avg stars in sample | 3.65★ | 3.66★ |
| Reviews with a complaint | 33% | 34% |
| Biggest complaint theme | Pricing / subscription | Pricing / subscription |
Aura Google Play complaints (Android)
Is Aura your app?
The full report reads up to ~300 of the latest public App Store reviews, classifies them into 7 themes and 18 specific issues, and ranks the 10 fixes that would move your rating most. PDF by email within 24–48 h.
Full App Store report €49 €19 iOS + Android bundle €29 €15 Free check
Launch prices until 30 Nov 2026 or the first 20 orders (then €49 / €29 bundle).
Method and limits
Reviews were collected once from Apple's public customer-reviews feed (most recent first, 12 storefronts merged, up to 500 reviews), then each review was classified by an AI model into 7 themes and 18 specific issues with a severity of 0–3; individual labels can be wrong, so check the quotes. This is a snapshot of recent reviews, not the app's full history. Generated 24 October 2026. Not affiliated with Aura Health Inc. or Apple.
Compare Aura with rivals
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FAQ
What do users complain about most in Aura?
In the 500 most recent App Store reviews (2025-02-21 to 2026-10-21), the most common complaint theme was pricing / subscription (86% of complaining reviews), and the top specific issue was “make trials and renewals transparent” (103 reviews).
How many Aura App Store reviews are negative?
167 of 500 recent reviews (33%) contained a complaint. Average rating in this sample: 3.65★.