Telegram on Android: what Google Play reviewers complain about
We classified the 300 newest English-language Google Play reviews of Telegram (by Telegram FZ-LLC) in the US store, dated 21 October 2026 to 23 October 2026. Average rating in this sample: 3.26★. Its all-time Google Play rating is 3.8★ from 17.3M ratings. 110 reviews (37%) contained a complaint; the biggest theme was bugs (70% of complaining reviews).
Star ratings in this sample
| Stars | Reviews | Share |
|---|---|---|
| 5★ | 154 | 51% |
| 4★ | 9 | 3% |
| 3★ | 13 | 4% |
| 2★ | 9 | 3% |
| 1★ | 115 | 38% |
Complaint themes
| Theme | Reviews | Share of complaints | Avg severity (0–3) |
|---|---|---|---|
| Bugs | 77 | 70% | 2.4 |
| Pricing / subscription | 40 | 36% | 2.3 |
| Feature requests | 17 | 15% | 2.0 |
| Performance | 9 | 8% | 2.1 |
| UX / design | 7 | 6% | 1.9 |
| Ads | 2 | 2% | 2.3 |
| Crashes / freezes | 1 | 1% | 1.7 |
A review can count in several themes, so shares add up to more than 100%.
Top issues, ranked by reviews × severity
- Fix login / account access: 60 complaining reviews, avg severity 2.4/3. What to do: Audit the sign-in flow (SSO, password reset, verification emails) on the latest version; add clear error messages.
“I had installed few hours ago and can't able to login into my account or create new account it is showing (your number has banned) i have been sent mail to telegram, There were no issues with my account I had used few months ago, Today i had installed and star…” (1★, v13.1.0, 2026-10-22) - Ease paywall pressure: 25 complaining reviews, avg severity 2.3/3. What to do: Keep core features usable for free users or explain clearly what is paid; show the paywall less often.
“bot spam is incredibly annoying and the tools to prevent it are hidden behind paywall. then bots that choose to pay can still message me anyway? this app's in decline” (1★, v13.1.0, 2026-10-22) - Justify or adjust the price: 22 complaining reviews, avg severity 2.3/3. What to do: Test a cheaper tier, annual discount or one-time purchase; show what paid users get.
“Big problem if i join any channel or group pay to money every monthly 🤬🤬” (1★, v13.1.0, 2026-10-22) - Fix notifications: 20 complaining reviews, avg severity 2.2/3. What to do: Check notification delivery and let users control frequency in settings.
“I am apparently unable to access/activate this app because I do not receive the notification sms. I do not have restrictions or filters on my messages default app... so... I can't even use it apparently?” (1★, v13.1.0, 2026-10-22) - Soften the redesign backlash: 11 complaining reviews, avg severity 2.3/3. What to do: Explain the change in-app, restore the most-missed option, or offer a setting for the old behaviour.
“I've had this app for years with no issues. My issue now is with the latest update. Anytime a message drops, why is there a pop-up notification like FB messenger on the screen? I've tried looking for how to disable that, but it keeps happening.” (1★, v13.0.3, 2026-10-21)
Google Play vs App Store
| Google Play (Android) | App Store (iOS) | |
|---|---|---|
| Reviews in sample | 300 | 300 |
| Dates | 2026-10-21 – 2026-10-23 | 2026-06-03 – 2026-10-22 |
| Avg stars in sample | 3.26★ | 2.38★ |
| Reviews with a complaint | 37% | 58% |
| Biggest complaint theme | Bugs | Bugs |
Both samples use the same AI classifier. The iOS sample comes from Apple's public review feed across several storefronts and can cover a longer period, so compare themes rather than exact percentages.
Telegram App Store complaints (iOS)
Rating by app version
| Version | Reviews | Avg stars | Share with a complaint |
|---|---|---|---|
| 13.1.0 | 138 | 3.2 | 45% |
| 13.0.3 | 19 | 3.7 | 21% |
| 13.0.2 | 10 | 3.7 | 10% |
| 12.10.6 | 5 | 5.0 | 0% |
Versions with fewer than 5 reviews in the sample are left out.
The same report for your Android app
Up to 600 recent Google Play reviews in up to 10 languages, classified into 7 themes and 18 specific issues, with severity, version trend, real quotes and 10 ranked fixes. PDF by email within 24–48 h.
Google Play report – €19 €9 iOS + Android bundle – €29 €15 Free check
Launch prices until 30 Nov 2026 or the first 20 orders (then €19 / €29 bundle).
Method and limits
Reviews were collected once from the public Google Play listing (newest first, US store, English) with the open-source google-play-scraper library, then each review was classified by an AI model into 7 themes and 18 specific issues with a severity of 0–3; individual labels can be wrong, so check the quotes. Big apps get hundreds of reviews a day, so this is a snapshot of a few days, not the app's full history. Generated 24 October 2026. Not affiliated with Telegram FZ-LLC or Google.
More Google Play complaint reports
- Discord on Android (38% of 300 reviews with a complaint)
- Messenger on Android (14% of 300 reviews with a complaint)
- Signal on Android (11% of 300 reviews with a complaint)
- Snapchat on Android (17% of 300 reviews with a complaint)
- Truecaller on Android (10% of 300 reviews with a complaint)
- WhatsApp on Android (16% of 300 reviews with a complaint)
- Bumble on Android (49% of 300 reviews with a complaint)
- Gemini on Android (10% of 300 reviews with a complaint)
All Google Play reports · All app complaint reports
FAQ
What do Android users complain about most in Telegram?
In the 300 newest US Google Play reviews (2026-10-21 to 2026-10-23), the most common complaint theme was bugs (70% of complaining reviews), and the top specific issue was “fix login / account access” (60 reviews).
How many Telegram Google Play reviews are negative?
110 of 300 recent reviews (37%) contained a complaint. Average rating in this sample: 3.26★.
Do iPhone or Android users complain more about Telegram?
In our samples, 37% of recent Google Play reviews and 58% of recent App Store reviews contained a complaint. The samples cover different periods, so the gap is a signal, not a precise measurement.