Truecaller on Android: what Google Play reviewers complain about
We classified the 300 newest English-language Google Play reviews of Truecaller: Spam Call Blocker (by Truecaller) in the US store, dated 22 October 2026 to 23 October 2026. Average rating in this sample: 4.18★. Its all-time Google Play rating is 4.4★ from 29.8M ratings. 30 reviews (10%) contained a complaint; the biggest theme was bugs (77% of complaining reviews).
Star ratings in this sample
| Stars | Reviews | Share |
|---|---|---|
| 5★ | 207 | 69% |
| 4★ | 23 | 8% |
| 3★ | 21 | 7% |
| 2★ | 14 | 5% |
| 1★ | 35 | 12% |
Complaint themes
| Theme | Reviews | Share of complaints | Avg severity (0–3) |
|---|---|---|---|
| Bugs | 23 | 77% | 2.0 |
| Feature requests | 9 | 30% | 1.7 |
| Performance | 8 | 27% | 2.2 |
| UX / design | 4 | 13% | 1.8 |
| Crashes / freezes | 3 | 10% | 2.7 |
| Pricing / subscription | 3 | 10% | 2.4 |
| Ads | 3 | 10% | 2.2 |
A review can count in several themes, so shares add up to more than 100%.
Top issues, ranked by reviews × severity
- Fix notifications: 6 complaining reviews, avg severity 1.5/3. What to do: Check notification delivery and let users control frequency in settings.
“the constant notifications regarding the caller Id are very annoying” (3★, v26.41.5, 2026-10-22) - Soften the redesign backlash: 5 complaining reviews, avg severity 1.7/3. What to do: Explain the change in-app, restore the most-missed option, or offer a setting for the old behaviour.
“Please do old because it was very nice” (2★, v26.41.5, 2026-10-22) - Reduce ad frequency and length: 3 complaining reviews, avg severity 2.2/3. What to do: Cap ads per session, avoid unskippable video, and never show ads in the middle of a core task.
“too much ads, deleted the app” (2★, v26.35.7, 2026-10-22) - Speed up loading: 3 complaining reviews, avg severity 2.1/3. What to do: Profile cold start and the slowest screens on older devices; cache content.
“A few days ago, I shared some features of Truecaller. However, I received a strike because I unintentionally used an image of the Truecaller logo. After that, I decided never to use Truecaller Premium again. Soon after, our government also announced plans to d…” (1★, v13.51.9, 2026-10-22) - Ship the most requested feature: 4 complaining reviews, avg severity 1.4/3. What to do: Read the quotes below for the exact request; consider a public roadmap.
“The features are great BUT It doesn't allow me see an incoming call until it's done ringing, and that call sometimes hangs. Even if it's displaying over other apps, it shouldn't be like that. Please instead of the blue display when you get an incoming call, ho…” (4★, v26.35.7, 2026-10-22)
Rating by app version
| Version | Reviews | Avg stars | Share with a complaint |
|---|---|---|---|
| 26.41.5 | 122 | 4.2 | 10% |
| 26.40.5 | 79 | 4.5 | 4% |
| 26.39.6 | 9 | 4.4 | 0% |
| 26.38.6 | 6 | 4.2 | 0% |
| 26.37.5 | 6 | 4.8 | 0% |
Versions with fewer than 5 reviews in the sample are left out.
The same report for your Android app
Up to 600 recent Google Play reviews in up to 10 languages, classified into 7 themes and 18 specific issues, with severity, version trend, real quotes and 10 ranked fixes. PDF by email within 24–48 h.
Google Play report – €19 €9 Free check
Launch prices until 30 Nov 2026 or the first 20 orders (then €19).
Method and limits
Reviews were collected once from the public Google Play listing (newest first, US store, English) with the open-source google-play-scraper library, then each review was classified by an AI model into 7 themes and 18 specific issues with a severity of 0–3; individual labels can be wrong, so check the quotes. Big apps get hundreds of reviews a day, so this is a snapshot of a few days, not the app's full history. Generated 24 October 2026. Not affiliated with Truecaller or Google.
More Google Play complaint reports
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- Telegram on Android (37% of 300 reviews with a complaint)
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All Google Play reports · All app complaint reports
FAQ
What do Android users complain about most in Truecaller?
In the 300 newest US Google Play reviews (2026-10-22 to 2026-10-23), the most common complaint theme was bugs (77% of complaining reviews), and the top specific issue was “fix notifications” (6 reviews).
How many Truecaller Google Play reviews are negative?
30 of 300 recent reviews (10%) contained a complaint. Average rating in this sample: 4.18★.