Samsung Health on Android: what Google Play reviewers complain about
We classified the 300 newest English-language Google Play reviews of Samsung Health (by Samsung Electronics Co., Ltd.) in the US store, dated 8 October 2026 to 23 October 2026. Average rating in this sample: 2.57★. Its all-time Google Play rating is 3.1★ from 1.6M ratings. 190 reviews (63%) contained a complaint; the biggest theme was bugs (82% of complaining reviews).
Star ratings in this sample
| Stars | Reviews | Share |
|---|---|---|
| 5★ | 68 | 23% |
| 4★ | 33 | 11% |
| 3★ | 30 | 10% |
| 2★ | 41 | 14% |
| 1★ | 128 | 43% |
Complaint themes
| Theme | Reviews | Share of complaints | Avg severity (0–3) |
|---|---|---|---|
| Bugs | 155 | 82% | 2.3 |
| Feature requests | 71 | 37% | 2.1 |
| UX / design | 54 | 28% | 2.1 |
| Performance | 28 | 15% | 2.3 |
| Crashes / freezes | 27 | 14% | 2.7 |
| Pricing / subscription | 6 | 3% | 2.3 |
| Ads | 5 | 3% | 2.1 |
A review can count in several themes, so shares add up to more than 100%.
Top issues, ranked by reviews × severity
- Soften the redesign backlash: 52 complaining reviews, avg severity 2.1/3. What to do: Explain the change in-app, restore the most-missed option, or offer a setting for the old behaviour.
“The new Health is not great, I like the old one more !” (1★, v7.00.6.011, 2026-10-15) - Stop data / progress loss: 47 complaining reviews, avg severity 2.3/3. What to do: Reproduce sync and restore paths; add server-side backup and a visible "restore" option.
“In order to synchronise the app with my Galaxy Watch I had to delete the app and re-install it. It worked, so now my watch data adds to the phone's Samsung Health track easily. The only problem is that all the previous data carefully recorded and gathered for…” (1★, v7.00.6.011, 2026-10-13) - Improve content quality: 45 complaining reviews, avg severity 2.1/3. What to do: Review the content areas users name; add a "report a problem" button on content.
“inaccurate readings of walking also shows wrong calories burn.Pathetic!” (1★, v7.00.6.011, 2026-10-11) - Fix features broken by the latest update: 33 complaining reviews, avg severity 2.2/3. What to do: Add regression tests for the features users name in these reviews before the next release.
“Widgets don't work now. I use Samsung health on my pixel 9 pro XL. Widgets used to work as expected but recently after the latest update they stopped working and also the look and feel is weird now. Doesn't look good and doesn't work at all. Samsung health kee…” (1★, v7.1.0.053, 2026-10-22) - Ship the most requested feature: 28 complaining reviews, avg severity 2.0/3. What to do: Read the quotes below for the exact request; consider a public roadmap.
“There used to be a view of step count by month, but each day within the month was shown as a bar, so it was very easy to visualize from month to month how often goals were met and to what extend they were met or missed. Now I am only able to see several months…” (2★, v7.1.0.053, 2026-10-12)
Rating by app version
| Version | Reviews | Avg stars | Share with a complaint |
|---|---|---|---|
| 7.1.0.053 | 80 | 2.6 | 64% |
| 7.00.6.011 | 165 | 2.6 | 65% |
Versions with fewer than 5 reviews in the sample are left out.
The same report for your Android app
Up to 600 recent Google Play reviews in up to 10 languages, classified into 7 themes and 18 specific issues, with severity, version trend, real quotes and 10 ranked fixes. PDF by email within 24–48 h.
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Method and limits
Reviews were collected once from the public Google Play listing (newest first, US store, English) with the open-source google-play-scraper library, then each review was classified by an AI model into 7 themes and 18 specific issues with a severity of 0–3; individual labels can be wrong, so check the quotes. Big apps get hundreds of reviews a day, so this is a snapshot of a few days, not the app's full history. Generated 24 October 2026. Not affiliated with Samsung Electronics Co., Ltd. or Google.
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FAQ
What do Android users complain about most in Samsung Health?
In the 300 newest US Google Play reviews (2026-10-08 to 2026-10-23), the most common complaint theme was bugs (82% of complaining reviews), and the top specific issue was “soften the redesign backlash” (52 reviews).
How many Samsung Health Google Play reviews are negative?
190 of 300 recent reviews (63%) contained a complaint. Average rating in this sample: 2.57★.