Botan on Android: what Google Play reviewers complain about
We read the 235 most recent Google Play reviews of Botan: Plant Identifier App (by Botan App Limited) from 9 store locales, dated 7 August 2022 to 18 October 2026. Average rating in this sample: 2.80★. All-time Google Play rating: 3.0★ from 2k ratings. 133 reviews (57%) gave 1–3 stars.
Star ratings in this sample
| Stars | Reviews | Share |
|---|---|---|
| 5★ | 88 | 37% |
| 4★ | 14 | 6% |
| 3★ | 10 | 4% |
| 2★ | 8 | 3% |
| 1★ | 115 | 49% |
Rating by month
| Month | Reviews | Avg stars | 1–3★ share |
|---|---|---|---|
| September 2026 | 8 | 4.25★ | 12% |
| August 2026 | 10 | 3.10★ | 40% |
| May 2026 | 5 | 1.00★ | 100% |
| May 2025 | 15 | 1.07★ | 100% |
| August 2024 | 7 | 1.43★ | 86% |
| June 2024 | 16 | 3.62★ | 38% |
What 1–3★ reviews mention
104 English-language 1–3★ reviews in the sample (US storefronts), matched against fixed keyword lists per theme.
| Theme | Reviews mentioning it | Share of 1–3★ reviews |
|---|---|---|
| Pricing / subscription | 55 | 53% |
| Bugs | 8 | 8% |
| Ads | 4 | 4% |
| Feature requests | 3 | 3% |
| Crashes / freezes | 2 | 2% |
| UX / design | 1 | 1% |
A review can mention several themes.
Most-mentioned issues
- Make trials and renewals transparent: 27 of 104 1–3★ reviews. What to do: Show the renewal date and price before the trial ends; link to cancellation. Surprise charges drive 1-star reviews and refunds.
“I signed up for a 7-day trial of this app, but when I tried to log in, I was unable to do so. The system prompted me to sign up again, which I found concerning and immediately contacted support via the email provided on the website to cancel the trial before being charged. Upon c…” (1★, v2.4.1, 2026-05-02, US) - Improve content quality: 6 of 104 1–3★ reviews. What to do: Review the content areas users name; add a "report a problem" button on content.
“Bought the lifetime version ($97.18 inc tax) and when I tried the first diagnosis got the message "Oops, something went wrong, try again". I did for two straight days and it never worked. I tried the chat to see if I could get help and guess what, yep the same error message, for…” (1★, v2.4.1, 2025-11-13, US) - Fix login / account access: 4 of 104 1–3★ reviews. What to do: Audit the sign-in flow (SSO, password reset, verification emails) on the latest version; add clear error messages.
“For anyone trying to cancel before the 3 day trial ends, you have to do it through your Google play account. Can't cancel through app or website which should be illegal.” (1★, v?, 2024-01-06, US) - Justify or adjust the price: 4 of 104 1–3★ reviews. What to do: Test a cheaper tier, annual discount or one-time purchase; show what paid users get.
“This is a very expensive app. Free for a few days then $$$” (1★, v2.2.4, 2024-06-22, US) - Reduce ad frequency and length: 4 of 104 1–3★ reviews. What to do: Cap ads per session, avoid unskippable video, and never show ads in the middle of a core task.
“paid for it, tried to use it and it just kept goin back to the payment screen over and over. really? what did I pay for? totally does not work!! no wonder 3 stars. advertising is a lie.” (1★, v2.4.1, 2026-05-02, US) - Answer support requests: 4 of 104 1–3★ reviews. What to do: Add an in-app contact option and reply to these Google Play reviews; Google Play lets developers respond publicly.
“this app is a scam. I mistakenly signed up for it and now can't get a refund as they have no customer service to contact. Google play was no help, either. I will file now something through the better business bureau.” (1★, v2.4.0, 2025-04-24, US)
Rating by app version
| Version | Reviews | Avg stars | 1–3★ share |
|---|---|---|---|
| 2.5.1 | 21 | 3.29★ | 38% |
| 2.4.1 | 15 | 1.27★ | 93% |
| 2.2.5 | 10 | 2.00★ | 70% |
| 2.2.4 | 7 | 3.71★ | 29% |
| 2.2.2 | 6 | 4.00★ | 33% |
| 2.2.1 | 11 | 3.45★ | 45% |
Versions with fewer than 5 reviews in the sample are left out.
The same report for your Android app
Up to 600 recent Google Play reviews in up to 10 languages, classified into 7 themes and 18 specific issues, with severity, version trend, real quotes and 10 ranked fixes. PDF by email within 24–48 h.
Google Play report €19 €9 Free check
Launch prices until 30 Nov 2026 or the first 20 orders (then €19).
Method and limits
Reviews were collected once from the public Google Play listing with the open-source google-play-scraper library (newest first, up to 10 store locales merged, up to 300 reviews). Star, month and version figures are plain counts of that sample. Theme and issue figures come from fixed keyword patterns (for example “subscription”, “charged”, “refund” for pricing) run on English-language 1–3★ reviews only; a keyword match is not a judgement of the review, so check the quotes. The paid report classifies every review with an AI model into 7 themes and 18 issues with severity. This is a snapshot of recent reviews, not the app's full history. Generated 24 October 2026. Not affiliated with Botan App Limited or Google.
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FAQ
What do Botan users complain about most?
In 104 English-language 1–3★ Google Play reviews from 2022-08-07 to 2026-10-18, the most-mentioned theme was pricing / subscription (53%) and the most-mentioned issue was “make trials and renewals transparent” (27 reviews).
How many Botan Google Play reviews are negative?
133 of 235 recent reviews (57%) gave 1–3 stars. Average rating in this sample: 2.80★.