Birdeye vs Trustpilot
Trustpilot publishes prices per website domain. Birdeye is quoted per business and location.
Side by side
| Birdeye | Trustpilot | |
|---|---|---|
| Published pricing | Pricing on request: birdeye.com/pricing asks for your business details and number of locations in a "Get pricing" form; no prices are published. | Free plan (50 review invitations/month); Starter from $99/month per domain billed annually (100 invitations, 2 widgets, 1 user; for new small businesses up to $5M revenue); Plus from $319/month (300 invitations, 3 users, 14-day trial); Premium from $799/month (1,000 invitations, 10 users); Enterprise via sales. 12-month commitment, priced per domain. |
| Strong at | All-in-one reputation and customer-experience platform: review requests and monitoring across many sites, AI replies, listings, messaging, surveys and multi-location reporting. | Review invitations after each order, Trustpilot stars and widgets for your website, profile management; topic and sentiment analytics from Premium; product and location reviews as add-ons. |
| Best fit | Multi-location businesses and franchises with a marketing team and budget for an annual platform. | Online shops and brands that want to collect Trustpilot reviews and show them on their website. |
| Source | birdeye.com | business.trustpilot.com |
Prices as published on each vendor's own page, checked 2026-10-24. Check their sites for current terms.
Key differences
- Pricing: Trustpilot has a free plan (50 invitations/month); Starter from $99/month per domain billed annually, Plus from $319, Premium from $799. Birdeye publishes no prices.
- Where reviews live: Trustpilot collects reviews on Trustpilot and shows its stars on your site. Birdeye requests and monitors reviews across many review sites.
- Commitment: Trustpilot paid plans have a 12-month commitment.
- Fit: Trustpilot suits online shops and brands; Birdeye suits multi-location local businesses.
Which is cheaper?
Trustpilot is the only one with published prices, including a free plan. Paid starts at $99/month per domain billed annually.
Which to pick
- Pick Birdeye for multi-location businesses and franchises with a marketing team and budget for an annual platform.
- Pick Trustpilot for online shops and brands that want to collect Trustpilot reviews and show them on their website.
One-off option: Revunda Local
If you are one location and customers find you on Google Maps, Revunda checks your Google profile and reviews against nearby competitors and sends a ranked fix list as a PDF. No contract.
Profile suspended? ProfileRescue – €29
Revunda Local at a glance
| Revunda product | What you get | Price |
|---|---|---|
| Google Business Profile audit | Your Google profile and reviews checked against nearby competitors, what is costing you calls and a ranked fix list, as a PDF | €19 one-off |
| 20 ready replies | Replies to your 20 most recent unanswered negative Google reviews, in the reviewer's language | €9 one-off |
| ProfileRescue | Suspended or broken Google profile: cause, evidence checklist and a ready reinstatement appeal | €29 one-off |
What Revunda does not do
- It does not monitor reviews on Yelp, Tripadvisor or other sites (Google only).
- It does not send review requests by SMS or email.
- It does not post replies for you (replies are written for you to paste).
- It does not manage listings across directories.
More
Birdeye alternative · Trustpilot alternative · All review tools compared
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Questions
Which is cheaper, Birdeye or Trustpilot?
Trustpilot is the only one with published prices, including a free plan. Paid starts at $99/month per domain billed annually.
How much do Birdeye and Trustpilot cost?
Birdeye: pricing on request (checked 2026-10-24, birdeye.com). Trustpilot: free plan, paid from $99/month billed annually (checked 2026-10-24, business.trustpilot.com).
Is there a one-off alternative to Birdeye and Trustpilot?
Yes, if you are one location and mainly need Google: Revunda's Google profile audit is €19 one-off and 20 review replies are €9. It does not send review requests or monitor other sites.