Birdeye vs Reputation.com
Both are multi-location reputation platforms. Reputation publishes per-location prices; Birdeye does not.
Side by side
| Birdeye | Reputation.com | |
|---|---|---|
| Published pricing | Pricing on request: birdeye.com/pricing asks for your business details and number of locations in a "Get pricing" form; no prices are published. | Rep Core $80 per location/month (review collection, requests and AI responses; business listings and SEO); Rep Core + Pulse $115 per location/month (adds insights, AI Reputation Manager, Pulse analytics, basic surveys); Rep Core + Surveys $150 per location/month; Enterprise custom for 125+ locations. Plans are bought through a scheduled meeting; add-ons include competitive insights, ticketing, social and managed services. |
| Strong at | All-in-one reputation and customer-experience platform: review requests and monitoring across many sites, AI replies, listings, messaging, surveys and multi-location reporting. | Review collection, requests and AI responses, listings and SEO, analytics, surveys and ticketing across locations. |
| Best fit | Multi-location businesses and franchises with a marketing team and budget for an annual platform. | Multi-location brands with a team that manages reputation every day. |
| Source | birdeye.com | reputation.com |
Prices as published on each vendor's own page, checked 2026-10-24. Check their sites for current terms.
Key differences
- Pricing: Reputation Rep Core is $80 per location/month, Rep Core + Pulse $115, Rep Core + Surveys $150; Enterprise is custom from 125+ locations. Birdeye publishes no prices.
- Buying: Reputation plans are bought through a scheduled meeting. Birdeye asks for your details in a pricing form.
- Features: both cover review requests, AI responses, listings and surveys. Reputation lists ticketing, social and managed services as add-ons.
- Fit: both target multi-location brands with a team managing reputation daily.
Which is cheaper?
Only Reputation publishes prices (from $80 per location/month), so it is the one you can price without a call.
Which to pick
- Pick Birdeye for multi-location businesses and franchises with a marketing team and budget for an annual platform.
- Pick Reputation.com for multi-location brands with a team that manages reputation every day.
One-off option: Revunda Local
If you are one location and customers find you on Google Maps, Revunda checks your Google profile and reviews against nearby competitors and sends a ranked fix list as a PDF. No contract.
Profile suspended? ProfileRescue – €29
Revunda Local at a glance
| Revunda product | What you get | Price |
|---|---|---|
| Google Business Profile audit | Your Google profile and reviews checked against nearby competitors, what is costing you calls and a ranked fix list, as a PDF | €19 one-off |
| 20 ready replies | Replies to your 20 most recent unanswered negative Google reviews, in the reviewer's language | €9 one-off |
| ProfileRescue | Suspended or broken Google profile: cause, evidence checklist and a ready reinstatement appeal | €29 one-off |
What Revunda does not do
- It does not monitor reviews on Yelp, Tripadvisor or other sites (Google only).
- It does not send review requests by SMS or email.
- It does not post replies for you (replies are written for you to paste).
- It does not manage listings across directories.
More
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Questions
Which is cheaper, Birdeye or Reputation.com?
Only Reputation publishes prices (from $80 per location/month), so it is the one you can price without a call.
How much do Birdeye and Reputation.com cost?
Birdeye: pricing on request (checked 2026-10-24, birdeye.com). Reputation.com: from $80 per location/month (checked 2026-10-24, reputation.com).
Is there a one-off alternative to Birdeye and Reputation.com?
Yes, if you are one location and mainly need Google: Revunda's Google profile audit is €19 one-off and 20 review replies are €9. It does not send review requests or monitor other sites.