Shopify Translate & Adapt 1-star reviews: what merchants complain about
40 one- and two-star Shopify App Store reviews with text (26 one-star) of Shopify Translate & Adapt, Translation & currency category, posted 3 Nov 2025 – 28 Sep 2026.
What the reviews complain about
| Complaint | Share | Reviews | All apps |
|---|---|---|---|
| Bugs & broke the store | 17.5% | 7 | 17.9% |
| Slow or no support | 15% | 6 | 31.2% |
| Hard to use or set up | 5% | 2 | 9.1% |
| Missing features & limits | 5% | 2 | 3.1% |
| Export, import & migration pain | 2.5% | 1 | 6.4% |
| Slow store & app speed | 2.5% | 1 | 2.7% |
A review can match several themes; 70% match none. All apps: 2,418 low-star reviews of 192 Shopify apps in the study.
In merchants’ words
“… This is clearly a bug or, at the very least, a serious inconsistency in how the two systems work together.”
Shopify App Store review, Sep 2026
“… Also the customer support is very bad! Once I reached them out, they told me to manually translate everything which I would do but there is no way how to do it.”
Shopify App Store review, Feb 2026
“Terribly confusing app. Won't translate homepage, and adds sections on it's own.”
Shopify App Store review, Nov 2025
“… Very disturbing as I can't change the language pieces easily to the Dutch/English language…”
Shopify App Store review, Dec 2025
“… Migrating or combining apps later is much more restrictive than it appears.”
Shopify App Store review, Dec 2025
Developer replies
None of the 40 got a developer reply. All apps in the study: 43.9%.
Time on the app before the review
| Time used | Reviews | Share |
|---|---|---|
| Under 1 day | 2 | 5% |
| 1–7 days | 2 | 5% |
| 8–30 days | 4 | 10% |
| 1–12 months | 12 | 30% |
| Over 1 year | 20 | 50% |
Translation & currency category: shared complaints
AppGap reads the recent 1–3★ merchant reviews of the top ~10 apps in your Shopify App Store category and ranks the complaints they share, with real quotes. One PDF by email within 24–48 h.
Get my category report – €19Sample PDF · AppGap
€19 €39 one-off, launch price until 30 Nov 2026 or the first 20 orders. Full refund if we can’t produce a useful report.
Data and method: Shopify App Store review study · Shopify app bad reviews: what to fix first · All app and plugin pages