WordPress analytics plugin complaints: what 22 bad reviews say
22 one- and two-star WordPress.org reviews (17 one-star) of the 12 most-installed plugins in the Analytics category, posted 26 Oct 2025 – 25 Oct 2026. Combined: 9,900,000+ active installs.
What users complain about in WordPress analytics plugins
| Complaint | Share | Reviews | All plugins |
|---|---|---|---|
| Bugs & errors | 27.3% | 6 | 32.5% |
| Ads, nags & admin clutter | 18.2% | 4 | 4.5% |
| Charges, renewals & refunds | 13.6% | 3 | 11.1% |
| Missing features & limits | 13.6% | 3 | 5.9% |
| Slow or no support | 13.6% | 3 | 18% |
| Upsell, paywall & pushy Pro version | 13.6% | 3 | 14.9% |
| Conflicts with other plugins or themes | 4.5% | 1 | 1.9% |
| Slows the site or heavy | 4.5% | 1 | 8.8% |
| Broke after an update | 4.5% | 1 | 8.5% |
A review can match several themes; 36.4% match none. “All plugins” = 578 low-star reviews of 138 plugins in 12 categories.
What is different about this category
They mention crashed or took down the site (0% vs 5.4%) and hard to use or set up (0% vs 9.3%) less often than average.
WordPress analytics plugins by number of bad reviews
| Plugin | 1–2★ | Top complaint (5+ reviews) | Replied | Installs |
|---|---|---|---|---|
| MonsterInsights | 10 | Bugs & errors 20% | 100% | 2,000,000+ |
| Site Kit by Google | 6 | Bugs & errors 33.3% | 100% | 5,000,000+ |
| Post Views Counter | 3 | – | 33.3% | 100,000+ |
| WP Statistics | 2 | – | 100% | 500,000+ |
| Burst Statistics | 1 | – | 100% | 200,000+ |
| GTM4WP | 0 | – | – | 700,000+ |
| GA Google Analytics | 0 | – | – | 400,000+ |
| ExactMetrics | 0 | – | – | 200,000+ |
| Head, Footer and Post Injections | 0 | – | – | 200,000+ |
| HubSpot All-In-One Marketing | 0 | – | – | 200,000+ |
| UserFeedback | 0 | – | – | 200,000+ |
| Insert Headers And Footers | 0 | – | – | 200,000+ |
In users’ words
“You answered one time, we pay for PRO, and you disappeared now. What is this?”
WordPress.org review, Sep 2026
“… Not only this, but the nags to buy the premium version really got me, when even the basics don’t work.”
WordPress.org review, May 2026
“Doesn’t track country of origin, doesn’t say % of other systems per device(only the top one), no option to see stats on the top bar, etc The free version is too incomplete.”
WordPress.org review, Feb 2026
“… There are conflicts with my security plugin, which on my other sites that just use the tags in the heading, all works perfectly.”
WordPress.org review, Jan 2026
Do WordPress analytics developers reply to bad reviews?
90.9% of these low-star reviews got a reply from the author or support team, median 3.5 days after the review (all plugins: 70.2%, median 1 day).
What to fix first (our reading of the data)
- Bugs & errors (27.3% of reviews): Reply to each bug review with the version that fixes it, and test against the most popular themes and PHP versions.
- Ads, nags & admin clutter (18.2% of reviews): Limit admin notices to your own settings pages and make them dismissible for good.
- Charges, renewals & refunds (13.6% of reviews): Make renewals and refunds easy to find; send a reminder before auto-renewal.
This breakdown for your plugin
Your plugin’s low-star reviews by theme, with quotes and reply rate. Revunda has no self-serve WordPress.org report yet: send the plugin URL and we reply with what we can do.
Other categories: Page builders & blocks · Backup & migration · WooCommerce & payments · SEO · Cookies & privacy · Images, galleries & sliders · Security & anti-spam · Caching & speed · Forms · Translation · Email & SMTP
Data and method: WordPress review study (138 plugins, CC BY 4.0 CSV) · WordPress plugin 1-star reviews: what to fix first · All categories
FAQ
What do users complain about most in WordPress analytics plugins?
In 22 one- and two-star WordPress.org reviews of 12 WordPress analytics plugins (Oct 2025 – Oct 2026), the top complaints were bugs & errors (27.3%), ads, nags & admin clutter (18.2%), charges, renewals & refunds (13.6%).
Do WordPress analytics plugin developers reply to bad reviews?
90.9% of these low-star reviews got a reply from the author or support team, median 3.5 days after the review (all plugins: 70.2%, median 1 day).
Which WordPress analytics plugin had the most bad reviews?
MonsterInsights, with 10 one- and two-star reviews in the 12 months to Oct 2026.
How many bad reviews do analytics plugins get per million installs?
2.2 low-star reviews per million active installs over 12 months, against 3.5 across all 138 plugins in the study.