Hours Tracker reviews: what App Store users complain about
We classified the 500 most recent App Store reviews of Hours Tracker: Time Tracking (by Cribasoft, LLC) from 10 storefronts, dated 19 April 2023 to 21 October 2026. Average rating in this sample: 3.52★. All-time rating in the US App Store: 4.8★ from 56k ratings. 213 reviews (43%) contained a complaint; the biggest theme was pricing / subscription (68% of complaining reviews).
Star ratings in this sample
| Stars | Reviews | Share |
|---|---|---|
| 5★ | 248 | 50% |
| 4★ | 51 | 10% |
| 3★ | 40 | 8% |
| 2★ | 37 | 7% |
| 1★ | 124 | 25% |
Complaint themes
| Theme | Reviews | Share of complaints | Avg severity (0–3) |
|---|---|---|---|
| Pricing / subscription | 145 | 68% | 2.4 |
| Bugs | 68 | 32% | 2.2 |
| Feature requests | 58 | 27% | 2.0 |
| UX / design | 19 | 9% | 2.2 |
| Ads | 16 | 8% | 2.2 |
| Crashes / freezes | 7 | 3% | 2.8 |
| Performance | 5 | 2% | 2.7 |
A review can count in several themes, so shares add up to more than 100%.
Top issues, ranked by reviews × severity
- Ease paywall pressure: 115 complaining reviews, avg severity 2.4/3. What to do: Keep core features usable for free users or explain clearly what is paid; show the paywall less often.
“I’ve been using this app for over two years. It’s very easy to use and is one of the only apps that calculates net pay as opposed to pre tax pay. However, today I try to log my hours as normal and it tells me I can’t log more that 21 entries without upgrading…” (1★, v7.1.4, 2024-10-07, US) - Justify or adjust the price: 103 complaining reviews, avg severity 2.3/3. What to do: Test a cheaper tier, annual discount or one-time purchase; show what paid users get.
“I trialed using this app for work time keeping between the office, WFH and being on site. For that it worked really well, although I did not use it to the fullest extent as that seemed too involved for my requirements. At £30pa it is far too expensive in my op…” (4★, v8.0.1, 2025-10-01, GB) - Soften the redesign backlash: 91 complaining reviews, avg severity 2.5/3. What to do: Explain the change in-app, restore the most-missed option, or offer a setting for the old behaviour.
“Been an hour tracker user for 4+ years now and the new update with the change in layout is NOT user friendly at all. It adds extra steps for date change and time entry. I used to be able to just hit add entry, scroll for date and time and now I end up having t…” (2★, v7.3.4, 2025-03-17, US) - Rethink usage limits: 37 complaining reviews, avg severity 2.5/3. What to do: Users read hard limits as a cash grab; consider softer limits or earning more through use.
“I have been using this app for years. Out of nowhere they no longer will allow more than 21 entries. They claim it's been their policy but it's only now being enforced. Sneaky. Will not pay for an app that can switch up at anytime.” (1★, v7.0.2, 2024-02-26, US) - Ship the most requested feature: 27 complaining reviews, avg severity 1.8/3. What to do: Read the quotes below for the exact request; consider a public roadmap.
“Please bring back the option to clock out for break and clock back in from break for the free version. I know I can still technically add a break under “adjust times” but it was so much easier to have the clock out for break button and it would show you minute…” (3★, v6.0.3, 2023-08-20, US)
Rating by app version
| Version | Reviews | Avg stars | Share with a complaint |
|---|---|---|---|
| 8.3.2 | 5 | 3.6 | 40% |
| 8.3.1 | 9 | 4.4 | 11% |
| 8.3 | 12 | 4.6 | 8% |
| 8.2.4 | 22 | 3.5 | 45% |
| 8.2.2 | 7 | 4.6 | 29% |
Versions with fewer than 5 reviews in the sample are left out.
App Store vs Google Play
| App Store (iOS) | Google Play (Android) | |
|---|---|---|
| Reviews in sample | 500 | 400 |
| Dates | 2023-04-19 – 2026-10-21 | 2023-05-02 – 2026-10-04 |
| Avg stars in sample | 3.52★ | 3.44★ |
| Reviews with a complaint | 43% | 44% |
| Biggest complaint theme | Pricing / subscription | Pricing / subscription |
Hours Tracker Google Play complaints (Android)
Is Hours Tracker your app?
The full report reads up to ~300 of the latest public App Store reviews, classifies them into 7 themes and 18 specific issues, and ranks the 10 fixes that would move your rating most. PDF by email within 24–48 h.
Full App Store report €49 €19 iOS + Android bundle €29 €15 Free check
Launch prices until 30 Nov 2026 or the first 20 orders (then €49 / €29 bundle).
Method and limits
Reviews were collected once from Apple's public customer-reviews feed (most recent first, 10 storefronts merged, up to 500 reviews), then each review was classified by an AI model into 7 themes and 18 specific issues with a severity of 0–3; individual labels can be wrong, so check the quotes. This is a snapshot of recent reviews, not the app's full history. Generated 24 October 2026. Not affiliated with Cribasoft, LLC or Apple.
More reports on indie and small-team apps
- Be Focused reviews (10% of 500 recent App Store reviews with a complaint)
- Focus Keeper reviews (34% of 500 recent App Store reviews with a complaint)
- Proton Pass reviews (33% of 500 recent App Store reviews with a complaint)
- Structured reviews (26% of 500 recent App Store reviews with a complaint)
- Weekly Planner reviews (68% of 500 recent App Store reviews with a complaint)
- Daylio reviews (13% of 500 recent App Store reviews with a complaint)
- Finary reviews (40% of 500 recent App Store reviews with a complaint)
- LingoDeer reviews (15% of 500 recent App Store reviews with a complaint)
All indie and small-team app reports · All app complaint reports
FAQ
What do users complain about most in Hours Tracker?
In the 500 most recent App Store reviews (2023-04-19 to 2026-10-21), the most common complaint theme was pricing / subscription (68% of complaining reviews), and the top specific issue was “ease paywall pressure” (115 reviews).
How many Hours Tracker App Store reviews are negative?
213 of 500 recent reviews (43%) contained a complaint. Average rating in this sample: 3.52★.