Hours Tracker on Android: what Google Play reviewers complain about
We classified the 400 newest Google Play reviews of Hours Tracker Time Tracking (by cribasoft, LLC), merged from up to 10 store languages and dated 2 May 2023 to 4 October 2026. Average rating in this sample: 3.44★. All-time Google Play rating: 3.6★ from 6k ratings. 175 reviews (44%) contained a complaint; the biggest theme was pricing / subscription (57% of complaining reviews).
Star ratings in this sample
| Stars | Reviews | Share |
|---|---|---|
| 5★ | 182 | 46% |
| 4★ | 45 | 11% |
| 3★ | 37 | 9% |
| 2★ | 38 | 10% |
| 1★ | 98 | 24% |
Complaint themes
| Theme | Reviews | Share of complaints | Avg severity (0–3) |
|---|---|---|---|
| Pricing / subscription | 99 | 57% | 2.2 |
| Bugs | 89 | 51% | 2.3 |
| Feature requests | 58 | 33% | 1.9 |
| Ads | 26 | 15% | 2.0 |
| UX / design | 23 | 13% | 2.0 |
| Crashes / freezes | 11 | 6% | 2.7 |
| Performance | 4 | 2% | 2.7 |
A review can count in several themes, so shares add up to more than 100%.
Top issues, ranked by reviews × severity
- Justify or adjust the price: 49 complaining reviews, avg severity 2.2/3. What to do: Test a cheaper tier, annual discount or one-time purchase; show what paid users get.
“Greed has destroyed this app. It is now worthless after 4+ years of a paid premium subscription now unaccessible after the phone switch. Do not download or pay for it. Worthless!!! If you want to now charge monthly for this app, fine, but don't rip off all you…” (1★, v5.0.12, 2025-01-07, US) - Ease paywall pressure: 43 complaining reviews, avg severity 2.2/3. What to do: Keep core features usable for free users or explain clearly what is paid; show the paywall less often.
“Been using for years and it was great, but now it's making me buy the paid version if I try to clock in. Without any warning, it just stopped working a few weeks ago. I'm not going to pay for something that was free a few weeks ago.” (1★, v?, 2023-06-09, US) - Soften the redesign backlash: 29 complaining reviews, avg severity 2.2/3. What to do: Explain the change in-app, restore the most-missed option, or offer a setting for the old behaviour.
“long time user, new version harder to use. I am not in the habit of remembering to manually start and end each job. It is meant to be automatic. But, when creating a new job site, it requires you to MANUALY enter the stop and start for dome number of CONSECUTI…” (2★, v5.0.12, 2026-01-18, US) - Fix login / account access: 21 complaining reviews, avg severity 2.5/3. What to do: Audit the sign-in flow (SSO, password reset, verification emails) on the latest version; add clear error messages.
“I purchased this app because I think it works good so good I've purchased 2 times because when you switch phones or have to download app again for whatever reason you can't log back into your account and you loose all you saved logs. This happen to me 2 times…” (3★, v5.0.2, 2024-02-08, US) - Answer support requests: 18 complaining reviews, avg severity 2.5/3. What to do: Add an in-app contact option and reply to these Google Play reviews; Google Play lets developers respond publicly.
“There is no manual for this software. The "Get Help" function merely downloads an error log to your device. Most of it is pretty guessable, but some things are not. I contacted support, but they mostly seem to have no clue, as they mention features that don't…” (2★, v4.5.6, 2023-10-14, US)
Rating by app version
| Version | Reviews | Avg stars | Share with a complaint |
|---|---|---|---|
| 5.0.14 | 25 | 3.8 | 28% |
| 5.0.12 | 88 | 2.9 | 56% |
| 5.0.11 | 12 | 2.5 | 92% |
| 5.0.8 | 25 | 3.0 | 64% |
| 5.0.7 | 24 | 3.4 | 42% |
Versions with fewer than 5 reviews in the sample are left out.
Google Play vs App Store
| Google Play (Android) | App Store (iOS) | |
|---|---|---|
| Reviews in sample | 400 | 500 |
| Dates | 2023-05-02 – 2026-10-04 | 2023-04-19 – 2026-10-21 |
| Avg stars in sample | 3.44★ | 3.52★ |
| Reviews with a complaint | 44% | 43% |
| Biggest complaint theme | Pricing / subscription | Pricing / subscription |
Hours Tracker App Store complaints (iOS)
The same report for your Android app
Up to 600 recent Google Play reviews in up to 10 languages, classified into 7 themes and 18 specific issues, with severity, version trend, real quotes and 10 ranked fixes. PDF by email within 24–48 h.
Launch price until 30 NovGoogle Play report €19 €9 iOS + Android bundle €29 €15 Free check
Launch prices until 30 Nov 2026 or the first 20 orders (then €19 / €29 bundle).
Method and limits
Reviews were collected once from the public Google Play listing (newest first, up to 10 store languages merged, up to 400 reviews) with the open-source google-play-scraper library, then each review was classified by an AI model into 7 themes and 18 specific issues with a severity of 0–3; individual labels can be wrong, so check the quotes. This is a snapshot of recent reviews, not the app's full history. Generated 24 October 2026. Not affiliated with cribasoft, LLC or Google.
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FAQ
What do users complain about most in Hours Tracker?
In the 400 most recent Google Play reviews (2023-05-02 to 2026-10-04), the most common complaint theme was pricing / subscription (57% of complaining reviews), and the top specific issue was “justify or adjust the price” (49 reviews).
How many Hours Tracker Google Play reviews are negative?
175 of 400 recent reviews (44%) contained a complaint. Average rating in this sample: 3.44★.