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Evernote app reviews: what users complain about
We ran AppGripe on 300 of the most recent public App Store reviews of Evernote: AI Notes & Notebook (Notes, by Evernote Corporation) from 3 storefronts, dated 2026-02-05 to 2026-10-21. Average rating in this sample: 2.12★. Its all-time US App Store rating is 4.4★ from 78K ratings. 230 reviews contained a complaint; the biggest theme was pricing / subscription (71%).
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Complaint categories
| Category | Reviews | Share of complaints | Avg severity (0–3) |
|---|---|---|---|
| Pricing / subscription | 164 | 71% | 2.6 |
| Bugs | 73 | 32% | 2.6 |
| Ads | 60 | 26% | 2.5 |
| UX / design | 44 | 19% | 2.5 |
| Feature requests | 42 | 18% | 2.5 |
| Performance | 26 | 11% | 2.6 |
| Crashes / freezes | 12 | 5% | 2.7 |
A review can count in several categories, so shares add up to more than 100%. Severity is the AI's estimate of how bad the problem is for the user.
Top issues, ranked by reviews × severity
- Justify or adjust the price: 125 complaining reviews, avg severity 2.6/3. What to do: Test a cheaper tier, annual discount or one-time purchase; show what paid users get.
“Have used this app for close to 10 years to keep track of basic lists and notes. Still works for that but now subject to regular advertising and upgrade prompts (please avoid these) to pay a rate more than the entire cost of a Microsoft 365 subscription which…” (2★, v11.34.3, CA) - Soften the redesign backlash: 99 complaining reviews, avg severity 2.5/3. What to do: Explain the change in-app, restore the most-missed option, or offer a setting for the old behaviour.
“Price jump from $99 to $250 a year. After 12+ years of using Evernote, I'm done. A ridiculous price increase of 250%. Move my hundreds of notes into the Apple Notes app. Added a new note, ended up with 13 duplicate copies. What a joke. So, I accessed a note…” (1★, v11.33.4, US) - Ease paywall pressure: 76 complaining reviews, avg severity 2.7/3. What to do: Keep core features usable for free users or explain clearly what is paid; show the paywall less often.
“I have been on Evernote for a long time and have used it extensively but my circumstances have changed and I have come off the premium subscription. This wasn’t a problem until I tried to access my notes on my phone it then put all my notes behind a paywall an…” (1★, v11.17.3, GB) - Reduce ad frequency and length: 59 complaining reviews, avg severity 2.6/3. What to do: Cap ads per session, avoid unskippable video, and never show ads in the middle of a core task.
“This used to be a well organized app for making notes etc. Now you have to navigate and say no to at least 3 request to upgrade to their premium version every single time you open the app. Lately there is now a no skip video promotion trying to convince you t…” (1★, v11.33.4, US) - Stop data / progress loss: 21 complaining reviews, avg severity 2.6/3. What to do: Reproduce sync and restore paths; add server-side backup and a visible "restore" option.
“So difficult to get your data out. I ultimately never did. Lost it.” (1★, v11.35.3, US) - Simplify navigation: 18 complaining reviews, avg severity 2.5/3. What to do: Run a quick usability test on the screens users mention; remove extra taps and pop-ups.
“As time has gone on.. ever know makes it harder and harder to find the skip button when they’re trying to sell you premium. They make it harder and harder to navigate away from the app when clicking on links…. And all around it is a pain. It’s like the develop…” (1★, v11.32.4, US)
Rating by app version (newest first)
| Version | Reviews | Avg stars | Share with a complaint |
|---|---|---|---|
| 11.38.7 | 7 | 1.3 | 86% |
| 11.37.4 | 5 | 1.6 | 100% |
| 11.36.3 | 16 | 1.1 | 100% |
| 11.35.4 | 9 | 1.9 | 89% |
| 11.35.3 | 6 | 1.3 | 100% |
| 11.34.3 | 20 | 1.6 | 90% |
Versions with fewer than 3 reviews in the sample are left out.
FAQ
What do users complain about most in Evernote?
In 300 recent App Store reviews (2026-02-05 to 2026-10-21), the most common complaint theme was pricing / subscription (71% of complaining reviews), and the top specific issue was “justify or adjust the price” (125 reviews).
How many Evernote reviews are negative?
230 of 300 recent reviews (77%) contained a complaint. Average rating in this sample: 2.12★. Its all-time US App Store rating is 4.4★ from 78K ratings.
Can I get the same report for my own app?
Yes. Paste your App Store or Google Play link at revunda.xyz/apps/ and you get the full PDF (up to 300 recent reviews, 7 categories, 18 specific issues, version trend, 10 ranked fixes) within 24–48 hours. A free mini check shows the top 3 themes in seconds.
How to read this
Apple's public feed only shows recent reviews, so this is a snapshot of the last weeks or months, not the app's full history. Popular apps attract complaints in proportion to their size; the useful part is which issues repeat. Generated 21 October 2026. We have no relationship with Evernote Corporation.
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