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Revolut vs Monzo vs Wise: which app has fewer problems?
We compared 500 recent App Store reviews of Revolut, 300 recent App Store reviews of Monzo and 300 recent App Store reviews of Wise, each classified by AI into 7 complaint themes (samples from up to 6 storefronts, latest review 2026-10-22). Revolut has the fewest complaints overall: 5% of its recent reviews contain a complaint, vs 27% for Monzo and 22% for Wise.
Ratings at a glance
| App | All-time US rating | Ratings | Avg in our sample | Reviews analysed | Reviews with a complaint | Sample dates |
|---|---|---|---|---|---|---|
| Revolut | – | – | 4.72★ | 500 | 5% | 2026-06-13 – 2026-10-19 |
| Monzo | 4.7★ | 5,689 | 3.5★ | 300 | 27% | 2017-02-14 – 2026-10-21 |
| Wise | 4.6★ | 113K | 4.04★ | 300 | 22% | 2026-09-21 – 2026-10-22 |
Complaint themes side by side
Share of all analysed reviews that mention each theme (review count in brackets). Bold = lowest. A review can mention several themes.
| Theme | Revolut | Monzo | Wise |
|---|---|---|---|
| Bugs | 3% (14) | 14% (42) | 12% (35) |
| Crashes / freezes | 1% (4) | 2% (5) | 1% (2) |
| Performance | 0% (1) | 3% (8) | 5% (15) |
| UX / design | 0% (2) | 5% (15) | 4% (13) |
| Pricing / subscription | 1% (5) | 7% (20) | 8% (23) |
| Feature requests | 3% (13) | 9% (28) | 5% (14) |
Verdict: which one has fewer problems?
- Fewer bug problems: Revolut, 3% of its reviews vs 14% for Monzo.
- Crash and freeze complaints: roughly tied (Revolut 1%, Monzo 2%, Wise 1% of reviews).
- Fewer performance (slowness, battery, storage) problems: Revolut, 0% of its reviews vs 5% for Wise.
- Fewer UX / design problems: Revolut, 0% of its reviews vs 5% for Monzo.
- Fewer pricing and subscription problems: Revolut, 1% of its reviews vs 8% for Wise.
- Fewest feature requests: Revolut, 3% of its reviews vs 9% for Monzo.
Gaps under 3 percentage points are called a tie. Samples are recent reviews only, so this is a snapshot of current problems, not all-time quality.
Top 3 specific issues for each app
Revolut
- Fix login / account access (8 reviews, severity 2.6/3)
- Answer support requests (6 reviews, severity 2.4/3)
- Fix crash on launch (2 reviews, severity 3.0/3)
Biggest theme: bugs. Free PDF
FAQ
Which has fewer problems overall: Revolut, Monzo or Wise?
In the most recent App Store reviews we analysed, Revolut had the lowest share of reviews with a complaint (5% of 500) and Monzo the highest (27% of 300). Revolut: 27 of 500; Monzo: 81 of 300; Wise: 65 of 300.
Which has fewer bug complaints: Revolut, Monzo or Wise?
Revolut. Revolut: 14 of 500 recent reviews (3%); Monzo: 42 of 300 recent reviews (14%); Wise: 35 of 300 recent reviews (12%).
Which has fewer crash and freeze complaints: Revolut, Monzo or Wise?
In our samples they are roughly tied: Revolut: 4 of 500 recent reviews (1%); Monzo: 5 of 300 recent reviews (2%); Wise: 2 of 300 recent reviews (1%).
Which has fewer pricing and subscription complaints: Revolut, Monzo or Wise?
Revolut. Revolut: 5 of 500 recent reviews (1%); Monzo: 20 of 300 recent reviews (7%); Wise: 23 of 300 recent reviews (8%).
Which is rated higher on the App Store: Revolut, Monzo or Wise?
All-time US App Store ratings: Monzo 4.7★ from 5,689 ratings; Wise 4.6★ from 113K ratings. Monzo is highest, but all-time ratings move slowly; the recent-review samples above show current problems.
Full reports
- Revolut reviews: top complaints and what users want fixed
- Monzo reviews: top complaints and what users want fixed
- Wise reviews: top complaints and what users want fixed
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