Brainscape reviews: what App Store users complain about
We classified the 500 most recent App Store reviews of Brainscape - Study Flashcards (by Bold Learning Solutions, Inc.) from 15 storefronts, dated 17 May 2025 to 22 October 2026. Average rating in this sample: 4.43★. All-time rating in the US App Store: 4.8★ from 22k ratings. 78 reviews (16%) contained a complaint; the biggest theme was bugs (54% of complaining reviews).
Star ratings in this sample
| Stars | Reviews | Share |
|---|---|---|
| 5★ | 383 | 77% |
| 4★ | 41 | 8% |
| 3★ | 20 | 4% |
| 2★ | 20 | 4% |
| 1★ | 36 | 7% |
Complaint themes
| Theme | Reviews | Share of complaints | Avg severity (0–3) |
|---|---|---|---|
| Bugs | 42 | 54% | 2.2 |
| Pricing / subscription | 35 | 45% | 2.0 |
| Feature requests | 29 | 37% | 2.1 |
| Performance | 21 | 27% | 2.4 |
| UX / design | 14 | 18% | 2.3 |
| Crashes / freezes | 10 | 13% | 2.5 |
A review can count in several themes, so shares add up to more than 100%.
Top issues, ranked by reviews × severity
- Justify or adjust the price: 24 complaining reviews, avg severity 2.0/3. What to do: Test a cheaper tier, annual discount or one-time purchase; show what paid users get.
“It does the job when you need it. If you want to upgrade, prices are a bit expensive compared to others.” (3★, v4.20250616, 2025-07-19, DE) - Ease paywall pressure: 20 complaining reviews, avg severity 2.1/3. What to do: Keep core features usable for free users or explain clearly what is paid; show the paywall less often.
“This app is really great, most of the limitations of the free version are acceptable and understandable, but WHY are your cards public ??? I would understand perfectly if you had to pay in order to share your class, but why do you have to pay to make it privat…” (1★, v4.20260409, 2026-04-29, FR) - Speed up loading: 12 complaining reviews, avg severity 2.3/3. What to do: Profile cold start and the slowest screens on older devices; cache content.
“User interface is just terrible on mobile, literally everything is 10x more difficult and time-taking than it needs to be. For example, you can’t just drag to rearrange cards, the order is set which is so counterproductive. Why can’t I just move a card to be…” (2★, v4.20260511, 2026-06-08, GB) - Fix in-use crashes and freezes: 10 complaining reviews, avg severity 2.5/3. What to do: Match quoted actions to crash reports; ship a hotfix for the top stack trace.
“Mainly I create cards on desktop, so I have no issue with that, but when studying cards through the app on my phone, “reveal the answer” doesn’t work and I do swipe app to show the answer, but then when I need to rate the answer out of 5, it doesn’t even work!…” (1★, v4.20250616, 2025-07-02, US) - Simplify navigation: 10 complaining reviews, avg severity 2.3/3. What to do: Run a quick usability test on the screens users mention; remove extra taps and pop-ups.
“The app is impossible to navigate I canNOT remove the decks I accidentally added for the life of me.” (1★, v4.20260202, 2026-03-20, FR)
Rating by app version
| Version | Reviews | Avg stars | Share with a complaint |
|---|---|---|---|
| 4.20261002 | 8 | 4.6 | 12% |
| 4.20260923 | 14 | 4.9 | 0% |
| 4.20260904 | 11 | 4.3 | 18% |
| 4.20260820 | 14 | 3.9 | 21% |
| 4.20260805 | 17 | 4.9 | 0% |
| 4.20260722 | 8 | 4.5 | 12% |
Versions with fewer than 5 reviews in the sample are left out.
Is Brainscape your app?
The full report reads up to ~300 of the latest public App Store reviews, classifies them into 7 themes and 18 specific issues, and ranks the 10 fixes that would move your rating most. PDF by email within 24–48 h.
Full App Store report €49 €19 Free check
Launch prices until 30 Nov 2026 or the first 20 orders (then €49).
Method and limits
Reviews were collected once from Apple's public customer-reviews feed (most recent first, 15 storefronts merged, up to 500 reviews), then each review was classified by an AI model into 7 themes and 18 specific issues with a severity of 0–3; individual labels can be wrong, so check the quotes. This is a snapshot of recent reviews, not the app's full history. Generated 24 October 2026. Not affiliated with Bold Learning Solutions, Inc. or Apple.
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FAQ
What do users complain about most in Brainscape?
In the 500 most recent App Store reviews (2025-05-17 to 2026-10-22), the most common complaint theme was bugs (54% of complaining reviews), and the top specific issue was “justify or adjust the price” (24 reviews).
How many Brainscape App Store reviews are negative?
78 of 500 recent reviews (16%) contained a complaint. Average rating in this sample: 4.43★.