Chip vs Emma: which app has fewer problems?
We compared 500 recent App Store reviews of Chip and 500 recent App Store reviews of Emma, each classified by AI into 7 complaint themes (latest review 2026-10-22). Chip has fewer complaints overall: 53% of its recent reviews contain a complaint, vs 64% for Emma.
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Ratings at a glance
| App | All-time rating (storefront) | Ratings | Avg in our sample | Reviews analysed | Reviews with a complaint | Sample dates |
|---|---|---|---|---|---|---|
| Chip | 4.7★ (UK) | 39k | 2.84★ | 500 | 53% | 2023-02-21 – 2026-10-22 (1340 d) |
| Emma | 4.7★ (UK) | 27k | 2.63★ | 500 | 64% | 2025-02-11 – 2026-10-21 (618 d) |
Complaint themes side by side
| Theme | Chip | Emma |
|---|---|---|
| Bugs | 37% (186) | 17% (83) |
| Crashes / freezes | 11% (54) | 1% (5) |
| Performance | 9% (43) | 3% (13) |
| UX / design | 12% (62) | 12% (59) |
| Pricing / subscription | 8% (41) | 55% (276) |
| Ads | 1% (6) | 3% (13) |
| Feature requests | 17% (84) | 19% (96) |
Verdict: which one has fewer problems?
Across the latest 1,000 App Store reviews we collected, Chip has the lower share of reviews with a complaint (53%) and Emma the higher (64%). The biggest single difference is in pricing and subscription complaints: 55% of Emma reviews mention them, vs 8% for Chip. Each app's own biggest complaint theme: Chip, bugs (186 reviews); Emma, pricing / subscription (276 reviews). Average star rating in the samples: 2.84★ (Chip) vs 2.63★ (Emma). Time span of each sample: Chip 1340 days (2023-02-21 to 2026-10-22); Emma 618 days (2025-02-11 to 2026-10-21). The samples cover comparable periods, so the comparison is reasonably like-for-like.
- Fewer bug problems: Emma, 17% of its reviews vs 37% for Chip.
- Fewer crash and freeze problems: Emma, 1% of its reviews vs 11% for Chip.
- Fewer performance (slowness, battery, storage) problems: Emma, 3% of its reviews vs 9% for Chip.
- UX / design complaints: roughly tied (Chip 12%, Emma 12% of reviews).
- Fewer pricing and subscription problems: Chip, 8% of its reviews vs 55% for Emma.
- Ad complaints: roughly tied (Chip 1%, Emma 3% of reviews).
- Feature-request complaints: roughly tied (Chip 17%, Emma 19% of reviews).
Top 3 specific issues for each app
Chip
- Fix login / account access (88 reviews, severity 2.6/3)
- Answer support requests (87 reviews, severity 2.5/3)
- Fix crash on launch (37 reviews, severity 2.9/3)
Emma
- Justify or adjust the price (163 reviews, severity 2.3/3)
- Make trials and renewals transparent (156 reviews, severity 2.4/3)
- Ease paywall pressure (88 reviews, severity 2.4/3)
FAQ
Which has fewer problems overall: Chip or Emma?
In the most recent App Store reviews we analysed, Chip had the lower share of reviews with a complaint (53% of 500) and Emma the higher (64% of 500).
Which has fewer bug complaints: Chip or Emma?
Emma. Chip: 186 of 500 recent reviews (37%); Emma: 83 of 500 recent reviews (17%).
Which has fewer crash and freeze complaints: Chip or Emma?
Emma. Chip: 54 of 500 recent reviews (11%); Emma: 5 of 500 recent reviews (1%).
Which has fewer pricing and subscription complaints: Chip or Emma?
Chip. Chip: 41 of 500 recent reviews (8%); Emma: 276 of 500 recent reviews (55%).
Which has fewer ad complaints: Chip or Emma?
In our samples they are roughly tied: Chip: 6 of 500 recent reviews (1%); Emma: 13 of 500 recent reviews (3%).
Which is rated higher on the App Store: Chip or Emma?
All-time App Store ratings in each app's storefront: Chip 4.7★ from 39k ratings (UK); Emma 4.7★ from 27k ratings (UK). Chip is higher, but all-time ratings move slowly; the recent-review samples above show current problems.
What is the most common complaint about Chip and Emma?
Chip: bugs (186 of 500 reviews), top-ranked fix: “fix login / account access”; Emma: pricing / subscription (276 of 500 reviews), top-ranked fix: “justify or adjust the price”.
Full reports
- Chip reviews: top complaints and what users want fixed
- Emma reviews: top complaints and what users want fixed
More comparisons
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