# WordPress backup & migration plugin complaints: what 89 bad reviews say > 89 one- and two-star WordPress.org reviews of 12 WordPress backup & migration plugins: top complaints, reply rates, worst-hit plugins and quotes. Canonical: https://revunda.xyz/apps/wordpress-plugin-complaints/backup-migration/ Language: en Last updated: 2026-10-25 89 one- and two-star WordPress.org reviews (80 one-star) of the 12 most-installed plugins in the Backup & migration category, posted 26 Oct 2025 – 25 Oct 2026. Combined: 19,000,000+ active installs. **31.5%**Bugs & errors **51.7%**got a developer reply (all plugins: 70.2%) **4.7**bad reviews per million installs (all plugins: 3.5) ## What users complain about in WordPress backup & migration plugins | Complaint | Share | Reviews | All plugins | |---|---|---|---| | Bugs & errors | 31.5% | 28 | 32.5% | | Upsell, paywall & pushy Pro version | 23.6% | 21 | 14.9% | | Called it a scam or misleading | 21.3% | 19 | 8% | | Slow or no support | 13.5% | 12 | 18% | | Charges, renewals & refunds | 10.1% | 9 | 11.1% | | Slows the site or heavy | 5.6% | 5 | 8.8% | | Crashed or took down the site | 4.5% | 4 | 5.4% | | Hard to use or set up | 3.4% | 3 | 9.3% | | Missing features & limits | 3.4% | 3 | 5.9% | | Broke after an update | 3.4% | 3 | 8.5% | | AI features or AI support | 2.2% | 2 | 6.1% | | Ads, nags & admin clutter | 2.2% | 2 | 4.5% | | Conflicts with other plugins or themes | 1.1% | 1 | 1.9% | | Lost data, content or settings | 1.1% | 1 | 0.7% | A review can match several themes; 31.5% match none. “All plugins” = 578 low-star reviews of 138 plugins in 12 categories. ## What is different about this category Compared with all 138 plugins in the study, backup & migration plugin reviews mention **called it a scam or misleading** 2.7× as often (21.3% vs 8%); **upsell, paywall & pushy pro version** 1.6× as often (23.6% vs 14.9%). They mention ai features or ai support (2.2% vs 6.1%) and hard to use or set up (3.4% vs 9.3%) less often than average. ## WordPress backup & migration plugins by number of bad reviews | Plugin | 1–2★ | Top complaint (5+ reviews) | Replied | Installs | |---|---|---|---|---| | [All-in-One WP Migration](https://revunda.xyz/apps/wordpress-plugin-1-star-reviews/all-in-one-wp-migration/) | 47 | Upsell, paywall & pushy Pro version 42.6% | 27.7% | 5,000,000+ | | Jetpack | 15 | Bugs & errors 40% | 66.7% | 3,000,000+ | | UpdraftPlus | 9 | Slow or no support 11.1% | 77.8% | 3,000,000+ | | Duplicator | 6 | Bugs & errors 50% | 100% | 1,000,000+ | | WPvivid | 4 | – | 100% | 900,000+ | | Migrate Guru | 4 | – | 75% | 200,000+ | | BackWPup | 2 | – | 100% | 400,000+ | | Yoast Duplicate Post | 1 | – | 0% | 3,000,000+ | | Backuply | 1 | – | 100% | 600,000+ | | ManageWP Worker | 0 | – | – | 1,000,000+ | | MainWP Child | 0 | – | – | 700,000+ | | JetBackup | 0 | – | – | 200,000+ | ## In users’ words > “I had high hopes on this plugin, but it does not work. They say we should set the limit to 512MB.” > > WordPress.org review, Jul 2026 > “Avoid this app, you can not upload anything, you will need to pay 69$.” > > WordPress.org review, Aug 2026 > “… It will charge you to speed it up but it’s the problem slowing your sight down.” > > WordPress.org review, Feb 2026 > “… I faced multiple issues after using it, including website breakage, slower performance, and compatibility conflicts, especially with Elementor and other plugins.” > > WordPress.org review, Sep 2026 > “… This last time was the final straw, I just wanted to track stats to compare, It broke my website, I Deactivated, problem went away, Activated came back, waited for update and reactivated, problem continued.” > > WordPress.org review, Jun 2026 ## Do WordPress backup & migration developers reply to bad reviews? 51.7% of these low-star reviews got a reply from the author or support team, median 1 day after the review (all plugins: 70.2%, median 1 day). ## What to fix first (our reading of the data) 1. **Bugs & errors** (31.5% of reviews): Reply to each bug review with the version that fixes it, and test against the most popular themes and PHP versions. 2. **Upsell, paywall & pushy Pro version** (23.6% of reviews): Keep the free version useful on its own; move Pro prompts out of every admin screen. 3. **Slow or no support** (13.5% of reviews): Answer forum threads within a day or two; plugins in this study that replied fast had fewer repeat complaints. ## This breakdown for your plugin Your plugin’s low-star reviews by theme, with quotes and reply rate. Revunda has no self-serve WordPress.org report yet: send the plugin URL and we reply with what we can do. [Request it for my plugin](mailto:hello@revunda.xyz?subject=WordPress%20plugin%20review%20breakdown) [Free App Store review check](https://revunda.xyz/apps/check/) Other categories: [Page builders & blocks](https://revunda.xyz/apps/wordpress-plugin-complaints/page-builders-blocks/) · [WooCommerce & payments](https://revunda.xyz/apps/wordpress-plugin-complaints/woocommerce-payments/) · [SEO](https://revunda.xyz/apps/wordpress-plugin-complaints/seo/) · [Cookies & privacy](https://revunda.xyz/apps/wordpress-plugin-complaints/cookies-privacy/) · [Images, galleries & sliders](https://revunda.xyz/apps/wordpress-plugin-complaints/images-galleries-sliders/) · [Security & anti-spam](https://revunda.xyz/apps/wordpress-plugin-complaints/security-anti-spam/) · [Caching & speed](https://revunda.xyz/apps/wordpress-plugin-complaints/caching-speed/) · [Forms](https://revunda.xyz/apps/wordpress-plugin-complaints/forms/) · [Translation](https://revunda.xyz/apps/wordpress-plugin-complaints/translation/) · [Email & SMTP](https://revunda.xyz/apps/wordpress-plugin-complaints/email-smtp/) · [Analytics](https://revunda.xyz/apps/wordpress-plugin-complaints/analytics/) Data and method: [WordPress review study](https://revunda.xyz/apps/research/wordpress-plugin-review-complaints-2026/) (138 plugins, CC BY 4.0 CSV) · [WordPress plugin 1-star reviews: what to fix first](https://revunda.xyz/apps/wordpress-plugin-1-star-reviews/) · [All categories](https://revunda.xyz/apps/wordpress-plugin-complaints/) ## FAQ ### What do users complain about most in WordPress backup & migration plugins? In 89 one- and two-star WordPress.org reviews of 12 WordPress backup & migration plugins (Oct 2025 – Oct 2026), the top complaints were bugs & errors (31.5%), upsell, paywall & pushy pro version (23.6%), called it a scam or misleading (21.3%). ### Do WordPress backup & migration plugin developers reply to bad reviews? 51.7% of these low-star reviews got a reply from the author or support team, median 1 day after the review (all plugins: 70.2%, median 1 day). ### Which WordPress backup & migration plugin had the most bad reviews? All-in-One WP Migration, with 47 one- and two-star reviews in the 12 months to Oct 2026. ### How many bad reviews do backup & migration plugins get per million installs? 4.7 low-star reviews per million active installs over 12 months, against 3.5 across all 138 plugins in the study. --- Source: Revunda (https://revunda.xyz). Markdown copy of https://revunda.xyz/apps/wordpress-plugin-complaints/backup-migration/ for AI assistants; the HTML page is canonical.