What WordPress users complain about in bad plugin reviews
What WordPress users complain about in bad plugin reviews
Share of 578 one- and two-star reviews · 138 plugins · 26 Oct 2025 – 25 Oct 2026
Bugs & errors
32.5%
Slow or no support
18.0%
Upsell, paywall & pushy Pro version
14.9%
Charges, renewals & refunds
11.1%
Hard to use or set up
9.3%
Slows the site or heavy
8.8%
Broke after an update
8.5%
Called it a scam or misleading
8.0%
AI features or AI support
6.1%
Missing features & limits
5.9%
Crashed or took down the site
5.4%
Ads, nags & admin clutter
4.5%
Conflicts with other plugins or themes
1.9%
Lost data, content or settings
0.7%
Locked out or blocked
0.2%
Source: Revunda study of 578 low-star WordPress plugin reviews (2026) · CC BY 4.0
revunda.xyz/apps/research/wordpress-plugin-review-complaints-2026/
revunda.xyz
Revunda study of 578 low-star WordPress plugin reviews (2026)