When Shopify merchants leave a bad app review
When Shopify merchants leave a bad app review
Time using the app at review · 2,418 low-star reviews · 26 Oct 2025 – 25 Oct 2026
Under 1 day
11.8%
1–7 days
7.2%
8–30 days
13.2%
1–12 months
31.2%
Over 1 year
36.5%
Source: Revunda study of 2,418 low-star Shopify app reviews (2026) · CC BY 4.0
revunda.xyz/apps/research/shopify-app-review-complaints-2026/
revunda.xyz
Revunda study of 2,418 low-star Shopify app reviews (2026)