What Shopify merchants complain about in bad app reviewsWhat Shopify merchants complain about in bad app reviewsShare of 2,418 one- and two-star reviews · 192 apps · 26 Oct 2025 – 25 Oct 2026Slow or no support31.2%Bugs & broke the store17.9%Charges & refunds13.9%Hard to use or set up9.1%Sync, orders & inventory errors6.5%Export, import & migration pain6.4%Called it a scam or misleading5.8%Too expensive for what it does4.7%Missing features & limits3.1%Slow store & app speed2.7%Charged after uninstalling/cancelling1.4%Price increases & plan changes0.7%Code left after uninstall0.2%Source: Revunda study of 2,418 low-star Shopify app reviews (2026) · CC BY 4.0revunda.xyz/apps/research/shopify-app-review-complaints-2026/revunda.xyzRevunda study of 2,418 low-star Shopify app reviews (2026)